Tracking down amazing customer service professionals to hire can sometimes feel like trying to find a needle in a haystack.
It would be an understatement to say that employers and hiring managers responsible for customer service hiring have a lot to think about. They need to find qualified candidates who not only possess a track record of customer success but also have the right mix of customer service skills, including both soft and hard skills.
And then there’s the matter of where to find these potential candidates. After all, even if there are hundreds of customer service personnel interested in working for businesses like yours, you won’t be able to hire them unless you connect.
So how can you make this connection? By leveraging customer service job boards.
Job boards are one of the most well-known recruitment methods for both posting job ads and discovering high-quality candidates.
As you’ll soon find out, there is no shortage of customer service job boards that can assist you in finding qualified candidates. Below, you’ll find a comprehensive list of all of the best websites for employers and human resources professionals to turn to, including reputable paid and free customer service job boards, as well as specialized job boards.
10 best free customer service job boards
If you don’t have the resources to spend a lot on recruiting, there are plenty of free job boards you can make use of. Many paid options also offer free trials.
As you can imagine, they’re not all created equal. To help you identify the free job boards actually worth your time, we’ve created a comprehensive list of the ten best sites around.
1. Hubstaff Talent
Hubstaff Talent is one of the most effective free job boards to post customer service job ads on. Unlike many other free job boards, your jobs will be posted on Hubstaff’s own job board rather than a variety of job sites.
Hubstaff Talent has a directory of thousands of freelancers, including customer service staff, in its books that your job posting will be blasted out to. After posting on the platform, you’ll receive detailed descriptions from each applicant explaining why they believe they are the right fit.
Hubstaff Talent promises employers, “No fees, no markups, no middlemen.” We didn’t believe them at first too, but upon closer inspection, it’s truly free. The reason they’re able to offer a premium job board for free is that it’s subsidized by Hubstaff, the company’s namesake time tracking platform.
2. Mighty Recruiter
If you aren’t keen on using any paid options to advertise your customer service job openings, try Mighty Recruiter. It’s free recruiting software that comes complete with a variety of nifty features, such as unlimited free job posts, which will be distributed to over 30 job websites, including LinkedIn, Glassdoor, and LiveCareer.
With Mighty Recruiter, you can view the resumes of and source an unlimited number of passive candidates. As if that wasn’t enough, you can also access the company’s applicant tracking software (ATS) for free. If you’re keen to get started, all you need to do is create a free account.
startupers is certainly one of the most unique-looking job boards we’ve stumbled across. With its funny mouse logo, it could be easy to dismiss its value in your talent search. But as far as free job boards for startups go, it’s one of the best.
startupers brands itself as, “the secret job board for startups”, which is probably why it may not yet be on your radar. Creating a job posting is straightforward. Fill out a Google Docs form with details about your startup and the vacancy, and your ad will soon be up and running.
If you’re wondering if there are any sneaky catches to using startupers, the short answer is no. But that said, you’ll need to have an applicant tracking system in place, such as Lever or Workable, in order for your job ad to be posted.
No comprehensive list of free job sites would be complete without mentioning Indeed. It’s the job board of choice for well-known companies including Nokia, McDonald’s, and the University of Oxford.
Using Indeed couldn’t be easier. Once you’ve created a free account you can start putting together your customer service job ad within the platform. Your ad will then be posted on Indeed, which is visited by millions of job seekers every month.
If you have some wiggle room in your budget, you can always upgrade to a sponsored listing, which the company says is 4.5 times more likely to result in a hire.
5. Virtual Vocations
Virtual Vocations brands itself as one of the leading job boards for employers to post remote and work-from-home jobs. It’s technically free to post jobs, but keep in mind that you’ll need to pay a one-time vetting fee of $39.99. So why is Virtual Vocations worth considering, when there are many other completely free job boards to choose from?
One of the main reasons is that it offers a range of features other completely free job boards don’t. For example, you’ll gain access to application tracking statistics such as click-through rates and views of your job ads.
Your job will also be featured in email alerts that are sent to more than 800,000 job seekers. Moreover, you’ll get your very own permanent company profile page written by the Virtual Vocations team.
It takes less than a minute to create a free job ad for one location on Homebase’s generous basic plan. There are several other draw cards that make it one of the best sites to post customer service jobs on. Some standout ones include the customized market-tested job ads that are pre-written for you based on your business details. You can also access Homebase’s timesheets and time tracker on Homebase’s basic plan.
If you’re after even more features to help you build your customer service team, you won’t need to break the bank. For example, paid plans start at $14 a month and go up to $70 a month. But before committing, there’s no harm in getting a taste of what’s on offer with the free plan.
SimplyHired is without a doubt one of the best free online job boards for sourcing customer service professionals on the job search. The site publishes job listings on over one hundred job boards, including SimplyHired, Indeed, and LiveCareer.
Over 3 million companies have used SimplyHired to post jobs, so they’re clearly doing something right.
One of the best features is that the job website sends candidate resumes directly to your email inbox and dashboard for free, making it easy to stay on top of your recruiting. An important thing to note, however, is that while job postings are completely free, you’ll need to pay to contact each candidate.
8. Google for Jobs
Have an open role in your customer service team that you’re keen to fill, but don’t have a large budget? You’ll connect with countless customer service representatives looking for work using Google for Jobs. Essentially, signing up will help your jobs appear on Google. This is no mean feat, given it’s the world’s largest search engine.
You’ll have two options to choose between. You can use job posting structured data to directly integrate the job postings on your website with Google. Or, you can see if the customer service job boards you wish to use are already connected with this Google service.
9. Pink Jobs
Do you work for a business that cares about creating a more diverse workforce? Head over to Pink Jobs.
Pink Jobs is an LGBTQIA+-friendly job board that services North America, Europe, and Australia. While it’s not exactly flash, it’s hands-down one of the top free job boards for tracking down diverse talent.
As long as your workplace is LGBTQIA+-friendly, you’ll be able to post an unlimited number of full-time or part-time job vacancies for free. You can also set alerts to be notified when an ideal candidate joins the Pink Jobs talent pool. It only takes minutes to set up your free account and create a listing, so you’ll be able to find your ideal customer rep in no time.
It won’t cost you a cent to make your first job posting on Adzuna, one of the top job boards in the UK. Adzuna uses smart matching technology to pinpoint which candidates are the best fit for your customer service roles. Another handy feature is that you can brand your job ads so they stand out to potential new hires.
Adzuna will also send candidates directly to you, so you can then put them through your own applicant tracking system. The free job site prides itself on offering cutting-edge technology and tools to streamline the recruitment process. With so much on offer, it’s quite surprising that the job site is free for employers and HR staff — not that we’re complaining.
When it comes to job boards, you usually get what you pay for. Paid options typically come with better quality features and services compared to free job boards.
Premium job sites also tend to be much easier to use, and you’ll typically gain access to a larger network of quality candidates.
1. Support Driven
Support Driven is a community of over 10,000 customer support representatives driven to develop their knowledge, skills, and reputation in the world of customer service. Given the caliber of candidates who frequent the site, it’s undoubtedly one of the top job boards around.
Post an opening on the Support Driven job board and you may just catch the eye of customer service reps who have worked for notable companies like Mailchimp, GitLab, and Stripe. In regards to pricing, it costs $100 to gain access to the job site’s resume database for a year, while a 30-day job post costs $150.
If you’d like even more exposure for your jobs, it may be worth purchasing a Featured Job Post. Featured Job Posts include a 45-day featured job post and access to the resume database for 45 days.
iHireCustomerService may not be a name you’re familiar with, but it’s one of the most reputable paid options if you’re looking to source customer service representatives.
The unique selling point of iHireCustomerService is that it’s solely dedicated to sourcing customer service candidates in the United States. A particularly handy feature of this job board is that candidates can easily search for jobs by city, so your job postings can be found far quicker.
Did we mention that when you post a job on iHireCustomerService, you’ll tap into a network of over 250,000 customer service candidates? Another reason this is one of the must-visit paid options is that 90% of the candidates on iHireCustomerService have over one year of professional experience and 70% have college degrees.
3. Call Center Crossing
Call Center Crossing has quickly become one of the top-tier paid options for HR staff who are after call center staff. The job board will post your job ad on over 600 job board sites, streamlining the process of finding qualified candidates.
Call Center Crossing claims to fill jobs five times faster than any other site, so it may be a good choice if time is of the essence.
Another reason many consider it one of the top job boards is that job candidates can view jobs not only by city and state but also by job type. This may mean you’re more likely to attract candidates who have relevant experience and skills for the particular job you’re hiring for, whether that’s a call center agent, analyst, supervisor, or manager.
Similar to Call Center Crossing, Callcenterjobs.com specializes in call center job postings. Since launching in 1998, it’s become one of the most trusted options for businesses looking for full-time or hourly workers. Gerber Life Insurance, Hilton Grand Vacations, and Humana are just a handful of businesses that use Callcenterjobs.com’s services.
One feature that separates it from other customer service job boards is that you can set up a free 30-minute call with someone from the Callcenterjobs.com team. On the call, you’ll be able to ask any questions you have and receive expert guidance through the job posting process.
It’s the only one of the job boards we found to offer this service, so if you’d like some assistance setting up your job ad, Callcenterjobs.com may be the way to go.
Finding that free customer service job boards aren’t quite cutting it? You may have better luck posting your jobs on Nexxt. It’s one of the most highly-regarded paid job boards, as evidenced by the fact that Amazon, Bayer, and Comcast all post their vacancies there.
If you aren’t familiar with Nexxt, you may know it by its former name, Beyond. The job board underwent a rebranding, but the good news is that it still offers the same excellent job posting service for businesses.
Nexxt’s community has a whopping 100 million+ members, making it one of the biggest in the world. An especially enticing feature is that you can start instant conversations with candidates who are subscribed to receive text messages. Yes — on Nexxt, you’ll be able to communicate with any standout customer service candidate in real-time.
LinkedIn needs no introduction. The online professional network is the largest in the world, with 810 million members in more than 200 countries and territories worldwide. If you want to find quality candidates on the job search, LinkedIn has an impressive array of recruiting tools on its easy-to-use LinkedIn Recruiter hiring platform. For example, you’ll find AI-based recommendations and candidate sourcing and outreach tools.
In order to make the most out of it, it’s a good idea to upgrade to LinkedIn Premium. There are many benefits to doing so, including being able to find candidates faster, contact passive candidates, and easily track and manage candidate relationships and activities.
If you want to try LinkedIn Premium for free, sign up for the website’s marketing emails. You’ll be sent plenty of LinkedIn offers, including free trials for LinkedIn Premium.
CareerBuilder is one of the largest job sites for good reason. It’s not only straightforward to create your customer service job ads and track their performance, but it’s also easy to select a package and payment plan that aligns with your recruitment needs.
You’ll find a total of four packages ranging from $299 per month for one job post to $599 per month for five job posts. All packages come with resume and social profile searches, 500 resume views per month, resume match notifications, application alerts, and the ability to create custom candidate lists.
There’s also a one-off job posting option for $375, making it one of the best sites if you’re after flexibility. While you’re on the site, you can learn how to successfully navigate your talent search by reading through the company’s library of employer resources.
8. Upward by Jobcase
Surprised to find Upward by Jobcase listed among our top paid options? If you’ve read on other job board guides that the business offers employers free job postings, we need to break the bad news to you. Sadly, job postings are no longer free.
The good news, however, is that they cost as little as $50. Considering that your job postings will appear on over 100 job sites, and Upward by Jobcase boasts a community of more than 100 million workers, it’s still a relatively small price to pay.
We consider it one of the top paid options because of its user-friendly interface and large network of job seekers.
Whether you want to find entry-level customer service staff or seasoned professionals, ZipRecruiter can help out. According to G2 satisfaction ratings taken in January 2022, the job site was rated the number one job site in the United States.
So what makes it one of the most recommended paid options?
If your business has up to 5,000 employees, you can post an ad for free. If you’re having trouble writing it, you can take advantage of one of ZipRecruiter’s customizable templates. Once you’re done, your job will be sent out to over 100 job sites. Another great thing about it is the helpful free resources for employers available on their blog.
10. We Work Remotely
We Work Remotely is the final recommendation we’d be remiss to exclude from our roundup of the best paid options for customer service job boards. The platform has established itself as the go-to hub of remote jobs, including for HR staff of big names like Amazon, Google, and Basecamp.
We Work Remotely attracts over 3 million visitors, so you won’t find yourself short of amazing applicants for your remote customer service jobs. Jobs cost $299 to post, which can seem a bit steep compared to other customer service job boards.
However, few boast a community as wide-reaching as We Work Remotely. Plus, the platform offers the most user-friendly design for posting jobs that we came across in our research.
Best niche customer service job boards and search engines
Niche job boards and search engines can help you narrow down your talent search. There are top job boards for specific countries and recruitment needs. We’ve put a spotlight on the best sites, including both free and paid options, in the comprehensive list below.
Top US customer service job boards
If you’re after even more US customer service job boards, you can’t look past Monster. With a monthly plan, which starts at $279, your job posting will be distributed to Monster as well as hundreds of local news sites. You’ll also gain access to Monster’s extensive database of job seekers and be granted multi-user access.
Diversity.com is a job board dedicated to helping employers find diverse candidates. It’s been around for over 20 years and is a 100% woman-owned, African American family-managed business. If you’re serious about hiring diverse customer service workers, Diversity.com is a fantastic place to start.
Recruit Disability is another of the top job boards that focus on diverse talent, specifically those with a disability. It costs $195 to create a standard job posting for 30 days, while premium postings and hard-to-fill positions will cost you more.
Top UK customer service job boards
If you want to take a more hands-on approach to find customer service workers, you’ll be able to sift through the CVs of countless qualified candidates on CV-Library. At the time of writing, there are more than 2 million resume listings of customer service candidates based in the UK.
You’ll quickly notice that Otta is unlike most sites for startup jobs. The sleek job board asks job seekers several questions to match them with the right opportunities, and in turn, match your company with the right hires. It’s natural to assume that this would all come at a cost, but it’s in fact free to post jobs on Otta.
From Lidl to Care UK, many UK businesses consider TotalJobs to be among the top paid options to find customer service talent. The job board has a Trustpilot rating of 4.7 out of 5 stars, thanks to features like its streamlined job posting process, free candidate management tools, and CV database of over 21 million candidates.
Australian customer service job boards
Jora may look quite basic, but it’s one of the most established job boards around, with localized job sites in more than 30 countries. Once you sign up to the Australian website, you’ll be able to make multiple job postings for free.
One of the most well-known job boards in Australia, SEEK claims to be the first choice for three in four Australian job seekers. This makes it an ideal place to find customer service representatives, but be mindful that it’s one of the pricier paid options in Australia.
Backpacker Job Board
If you’re looking to hire customer service staff immediately, Backpacker Job Board may be your best bet. Basic ads are free, and even premium job postings will only set you back $40. The job postings can be sectioned off into different customer service categories, making it easy for relevant candidates to find the specific types of customer service jobs they’ll be good fits for.
Top Singaporean customer service job boards
Considering hiring hourly customer service workers based in Singapore to boost your team? Freelance Zone has helped fill more than 76,000 vacancies to date, many of which are customer service based. If you want to try it out, opt for the free trial.
If you don’t mind paying to gain access to quality customer service candidates both in Singapore and around the world, it may be worth posting on BEAMStart. It’s only $19 for 3 months to post unlimited job ads that will stay up for 30 days, or $79 for 3 months to post unlimited jobs with no expiry date.
Glints is a Singaporean job board that’s helped over 44,000 companies find new hires. It’s Southeast Asia’s largest talent platform, so you’ll get your vacancies in front of countless customer service workers when you post on it.
Top Canadian customer service job boards
Callcentrejobs.ca is one of Canada’s premier job board sites. It specializes in publishing customer service and call center jobs, making it easy to source your next call center manager or technical support agent.
Canada Job Bank
In distinction from the other job boards we’ve featured here, Canada Job Bank is Canada’s national employment service. It includes a free job board for businesses with a Canadian payroll number to post their customer service and other positions on.
Workopolis is one of the best job boards to find Canadian customer service job seekers as the site has a dedicated section for customer service job postings. Once you make an account, you can post your job ad for free on Indeed, but you’ll be charged for posting on any other customer service job boards.
Top Philippines customer service job boards
PinoyJobs.ph and Bossjob.ph
PinoyJobs.ph was already a popular job site to find Filipino customer service hourly workers, but its merger with Bossjob.ph has made it an even more attractive choice. Verified employers can post up to two free ads on PinoyJobs.ph and one free ad on Bossjob.ph, increasing your exposure.
Is your human resources department looking for customer service representatives based in the Philippines? Onlinejobs.ph lets you manage the whole recruitment process on their platform, from hiring to paying your new offshore staff.
One of the most enticing features of Bestjobs is that you can customize the recruitment process for each job ad with personalized stages and tests. Want to try it out? This job board lets you publish one free job ad every month.
Our comprehensive list of top job boards above features the top paid and free sites for a variety of customer service hiring needs. After reading about all of the amazing customer service job boards, you may be tempted to dive right into uploading your job postings.
If you want to make your customer service recruitment process a success, be sure to first consider the following recommendations.
Use a variety of job sites
Rather than focusing on only one job board, make use of a variety of them. Limiting your business to using just one site’s services and resources may mean you miss out on connecting with the perfect person for the job.
Remember that job seekers will typically visit a range of different sites to find open positions. What’s more, each site differs in its services and features, as well as the pool of qualified candidates available.
Leverage resources other than job postings
In a similar vein, you shouldn’t rely solely on customer service job boards to find qualified job seekers. There are many other resources to help you track down and test the on-the-job skills of customer service workers.
Vervoe’s new Customer Service Simulator is an innovative tool that allows you to see how candidates perform inside an immersive support center environment. We also have a library of resources for employers and hiring managers that can help you make smarter, more evidence-based hiring decisions.
Evaluate the effectiveness of using job boards
Like any other recruitment resources in your toolbox, posting on job sites shouldn’t be a set-and-forget process. You need to constantly evaluate the effectiveness of using them within your larger recruitment funnel.
If you’re not having as much success as you’d like, don’t give up. Improving your hiring success rate could be as simple as optimizing your job descriptions.
Optimize your job descriptions for job seekers
Think about your job descriptions as a form of marketing your business. When writing any job descriptions, ask yourself: What makes your company unique? What is it that people love about working there?
For example, do entry-level employees appreciate the ample training and job opportunities offered? Or maybe your team enjoys perks like flexible hours, access to learning resources, and free snacks? Make sure to communicate these not only in the job description but also in your employee value proposition.
Once your job posts are good to go, there’s one more thing you need to do. You need to work out how you’ll evaluate the customer service talent that apply for your jobs.
This is where Vervoe comes in. Vervoe uses skills assessments and artificial intelligence to pinpoint which customer service professionals are an ideal match for the job. Give it a spin by signing up for a free trial or getting a demo.