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Hospitality Recruitment Software

Ready to transform your hospitality hiring?

Vervoe takes the guesswork out of hiring so you can focus on winning in the competitive hospitality landscape.

Hospitality recruitment software
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Speed up your hiring process with hospitality hiring software

See who can actually do the job and surface the most qualified people based on how they perform tasks specific to your business, so you can stay focussed on delivering a memorable experience.

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Test Technical Skills

Test technical skills with interactive question types, and virtual task-based outcomes.

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Test Soft Skills

Test soft skills like communication, multitasking, and attention to detail to find the right match for your role.

Hire the best candidates at scale

Your hospitality employees are the public face of your business and are the first touchpoint for your customers when they require help and service. It’s important that you hire people that represent and embody your brand and culture so they can accurately reflect these when speaking to your customers.

Vervoe assessments test both on the job and soft skills together in one simple and engaging assessment. Candidates love it and you’ll get a complete profile of their skills and attributes in relation to your role

Hospitality hiring software
Hospitality recruitment software

Supercharge your speed-to-hire

Vervoe allows you to create different assessments for different stages of your hiring funnel. Link candidates directly from your careers page to a screening assessment that will help you create a shortlist of potential candidates.

Once you’re ready to start making hires, invite the shortlisted candidates to complete a more in-depth assessment aimed at the skills required to be successful in the role.

Make the process engaging by adding your branding and story so candidates learn what it’s like to work for you as they progress.

Make hiring decisions without bias

Once you tested your candidates you can drill into their ability with in-depth report cards that highlight their match and help you predict on the job performance.

See overall scores, breakdowns per skill, ranking, and benchmarks. You can even deep dive into a particular skill like culture fit to see how they measure up against your other applicants.

Hospitality recruitment software
Create and edit assessment

Find top performers instantly with Artificial Intelligence

If you’re hiring a new employee, you might be looking for someone with strong communication and time management skills.

Our AI models quickly process thousands of responses, looking for specific words or sentiments that accurately reflect these values.

Candidates that have more of these are graded higher, and those with less are scored lower.

Qualify candidates and surface top performers quickly so you can hire with confidence.

Find the perfect assessments 
for every role

The skills tested in this assessment for a Retail Sales Assistant include their ability to build rapport and communicate with customers on the sales floor, how they would pitch the product or service to said customers, as well as how they would handle different types of client situations You will get a gauge of their product knowledge and ability to sell the business product.

The skills tested in this assessment for a Retail Associate include their ability to build rapport and communicate with customers on the sales floor, how they would use active listening and provide good customer service to said customers, as well as how they would handle different types of client situations You will also get a gauge of their attention to detail.

The skills tested in this assessment for a Customer Service Representative include their ability to build rapport and communicate with customers, their active listening skills, and how they would adapt to particular client interactions and situations. It will also test their ability to problem solve and navigate difficult scenarios.

The skills tested in this assessment for a Retail Sales Assistant include their ability to build rapport and communicate with customers on the sales floor, how they would pitch the product or service to said customers, as well as how they would handle different types of client situations You will get a gauge of their product knowledge and ability to sell the business product.

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Vervoe increases the interview-to-hire success rate, and streamlines the candidate selection process knowing that the candidate will be right.

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From engaging question types to customizable candidate experiences, we’re here to make your hiring simple with our hospitality recruitment software

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Assessment Library

Range of customizable templates written by leading I/O Psychologists for your hiring managers to use for hospitality and customer service hiring roles.

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Candidate Cards

Shareable candidate scorecards that let you collaborate quickly with your hiring team on shortlists for faster talent acquisition.

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Assessment Builder

Generate your own cloud based assessment in real time. All you need is the job title, and our data driven tech will do the rest to help you test skills essential to your business.

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Job Links

Link directly from your career site, job boards, or social media platform and test candidates as they apply, so you’ll only spend time on top performers.

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Automatic Grading & Ranking

Every applicant is graded and ranked by our AI in order of performance for the skills that matter most to you—helping to surface candidates from underrepresented groups that might have previously been overlooked.

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Candidate Messaging

Create a seamless candidate experience with customizable emails and videos for branding. No more scheduling interviews or Google Hangouts as part of your screening process. With irregular hospitality hours or time differences, give candidates the chance to complete assessments at a time that suits them.

See Vervoe in action

Confidently test and evaluate candidates from anywhere in the world and improve your diversity sourcing.

90%

Faster Hiring Time

67%
Reduced Turnover
98%
Candidate Satisfaction
Hospitality Hiring Software

Frequently asked questions

Hospitality recruitment software helps hospitality businesses find candidates for positions such as front desk clerks, concierges, customer service, housekeepers, and restaurant staff. Hospitality hiring software can help also businesses to find management and executive-level employees in the hospitality industry.

Hospitality hiring software can help take the guesswork out of recruiting. By using skills tests and assessment, hospitality hiring software helps identify the most qualified candidates for open positions. Businesses can find qualified candidates quickly and efficiently, and can help larger corporations to fill multiple positions at once. Hospitality recruitment software helps hiring managers and recruiters streamline the recruitment process, making it faster and easier to find the right candidates for the job.

By testing applicants on their skills, hospitality businesses can quickly and easily identify the most qualified candidates. Skills-based hiring saves time and ensures that only the most qualified candidates are hired.

Skills-based hiring is crucial for hospitality employers to identify candidates with the specific skills and abilities they need. By focusing on skills rather than simply experience, employers can find candidates who are more likely to be successful in the hospitality role. In addition, skills-based hiring can help to promote diversity and inclusion in the hospitality industry.

Vervoe’s AI learns from millions of data points collected from real humans grading real job applicants. Through behavioral observation and natural language processing, our algorithms apply this logic with 80% accuracy to your candidate responses.
Vervoe’s AI will automatically grade your candidate submissions. If you would like for the predicted score to calculate, you will need to allow at least two hours for the system to generate the predicted score while leaving the candidate card in the assessment stage. This also means that you should not grade the candidate manually before the predicted score has had time to calculate. In order to improve your AI accuracy, we encourage you to include examples of correct answers (there is a field to add these when you are editing your assessment questions). The AI also learns from when you grade candidates. As a best practice, we do recommend that you manually score several candidate responses once the predicted score has been calculated.

Skills assessments and all candidate emails are fully customizable. We have customers all over the world, and skills assessments have been completed in many languages, including Chinese (for Uber). Embedded features like buttons are in English and are currently not customizable. Localizing the platform is something we have added to our roadmap but can’t guarantee and commit to a time frame.

There’s no lengthy implementation or training process with Vervoe. Simply create an account, select your plan and then start creating your assessments. You can choose from our library of pre-built assessments or create your own in minutes.
GDPR is a regulation that requires businesses to protect personal data and the privacy of EU citizens. We have updated our privacy policy. Please note that in terms of GDPR, we are a data controller and not a data processor. In regards to deleting data, an employer or candidate can request that their data be deleted and we will delete their data within 30 days (per GDPR). For more information about GDPR, please refer to this article.
Yes, we integrate with your favorite hiring tools to seamlessly blend into your current workflow.

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Want to take your hiring to the next level? Let’s chat.

Join these businesses already hiring great hospitality and customer service people.

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Vervoe customer flowers across melbourne logo
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