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Secretary Skills Assessment Test

Secretary Skills Assessment

Assessment Details
Author
Questions
9
Skills
3
Assessment Summary
A Secretary is responsible for assisting colleagues and executives by supporting them with planning and distributing information. They are a point of reference for all queries, requests, or issues and act as the gateway from the public to their companies employees.
Skills tested in this assessment
The skills tested in this assessment for a Secretary include determining how the candidate can cope with dealing with uncomfortable situations while remaining professional and calm. this assessment tested to gauge the level of communication the candidate has and their attention to detail.
What to test with this assessment
You can expect to learn if the candidate has the capability to be assertive when required and if they can communicate well with your clients and staff. You will determine how well the candidate and liaise and communicate with others and be able to provide exceptional clerical support through their attention to detail.

About the Secretary Skills Assessment

Want to hire the best Secretary to help your business? Use our expert Secretary skills test to hire the best person and never make another bad hire.

A Secretary works in an office environment and is responsible for conducting administration tasks such as scheduling meetings, answering calls and preparing and filing reports. They are often the face of the business and therefore are typically the first point of contact for visitors.

This Secretary test assesses whether job candidates can liaise and communicate with others and be able to provide exceptional clerical support. This can include communication, attention to detail and assertiveness skills.

Candidates who perform well on this Secretary skills assessment will have all the technical skills to perform clerical and administration duties. They will also have the necessary soft skills to be able to communicate with visitors, and pay careful attention to detail in all of their work.

People that have strong communication skills are able to receive and give information to others in both a verbal and written form. Being a strong communicator includes being able to effectively listen and speak to others, allowing candidates to work collaboratively with other team members.
Attention to detail refers to the ability to diligently and thoroughly check over any work to make sure it is accurate and free of mistakes and errors. This is an important skill as it shows that the candidate is willing to spend time to ensure their work is consistent, detailed and correct.
To be assertive is to speak with confidence and not being afraid to speak up with suggestions or ideas. An assertive person is proactive and can get their point across in an effective way. This will show which candidates are self-assured and decisive.
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Vervoe skills assessments test a range of skills in one engaging, user-friendly flow. Unlock the hidden potential of candidates and remove unnecessary offline stages from your hiring process. Increase productivity and make decisions confidently with complete transparency around candidate scoring with data-rich profiles that make it simple to compare top performers.

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Once you’ve found the perfect candidate for your role, mark them as “Hired.” Your successful candidate report cards are then easily accessible in your company overview.
5
Question Type

Question

Communication

Question Type: Video

It's your first day at your new job. At the Monday morning meeting you are asked to introduce yourself to the rest of the team, including the Director who is sitting in on the meeting. Please record and upload a video of yourself doing this.
Question Type

Question

Attention to Detail

Question Type: Text

Sometimes you will be asked to manage the CEO's appointments. You are given a phone number and told this person wanted to set up an appointment with your CEO to have him come in. The gentleman who wants to set up an appointment is also located 3 hours away in the heart of NYC. What are the steps you would go through to set up this appointment?
Question Type

Question

Assertiveness

Question Type: Audio

As a Secretary, you will be pulled in multiple directions. You're finding all staff are coming to you for small tasks that are taking up a lot of your time. Imagine Leon has asks you the following: "Hey, can you photocopy this report, scan it and send it to all of the directors? I'm heading out for lunch. Thanks!" You already have enough on your plate and are not able to continuously help other employees with their photocopying needs. Record your response to Leon.

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Invite candidates to your assessment by email, or get them to apply by taking the assessment directly from your job ad, social post or careers page. Use an ATS? We have a growing suite of ready to use integrations.

Complete skill profile

Results are displayed with overall scores and rank plus breakdowns of achievements for individual skills. Top performers are easy to spot with badges and trophies.

Candidate report cards

In-depth report cards for each candidate including a breakdown of results and achievements for each skill along with full assessment responses.

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Easily shortlist, compare and share candidate report cards with hiring stakeholders. Leave comments and tag candidates for further stages.

“It eliminated bias, and we saw a huge improvement straight away. Candidates were now being assessed purely on their skills”

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Dig deeper and make informed decisions

See who can actually do the job in real time, create efficiency through automation and quickly surface the most qualified candidates based on how they perform job-related tasks.

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Frequently asked questions

A secretary test is a type of assessment that is typically administered to individuals who are seeking employment as a secretary or administrative assistant. The test generally assesses an individual’s ability to perform various secretarial duties, such as typing, filing, minute taking, scheduling, and answering phones. Secretary skills tests are designed to evaluate an individual’s ability to perform the essential duties and office tasks of the job.

Vervoe can be used to test a secretary’s technical skills, such as proficient use of computer programs and software. Using Microsoft Word, or Google Docs, a secretary needs to be able to create, edit, and format documents quickly and efficiently. Using Microsoft Excel, or Google sheets, a secretary needs to be able create spreadsheets and track data. Additionally, and quite importantly, a secretary needs to be able to send and receive emails. They need to have the ability to manage their own email inbox as well as coordinate email communication between different parties. Finally, a secretary needs to be able to effectively manage a calendar – able to schedule appointments and events, as well as keeping track of deadlines. These are just some of the important key skills that can be tested using Venrvoe.

Vervoe can be used to test the soft skill’s of a secretary: – time management: A secretary needs to be able to juggle multiple tasks at once, and track deadlines. This requires excellent time management skills. – attention to detail: From proofreading documents to managing scheduling conflicts, a secretary needs to be able to pay attention to details. – interpersonal skills: A secretary often acts as a liaison between different departments and individuals. Strong interpersonal skills are essential for maintaining good communication and preventing misunderstandings.

A secrtary test can help hire for a range of job roles in environments such as school administration, office support, administrative support, events management and managing finances.

A secretary online test is an excellent way to improve the recruitment process because it allows candidates to showcase their ability to perform key tasks required for the job. Many hiring managers rely on resumes and interviews to assess candidates, but these methods only give a snapshot of someone’s skills and experience. A secretary online test allows candidates to demonstrate their ability to complete tasks that are essential to the role, such as writing emails, scheduling appointments, and managing files. As a result, a candidate who excels on a secretary online test is more likely to be successful in the role. Moreover, an online test is a great way to weed out poor performers and save time for both candidates and hiring managers.

Yes, all assessments are fully customizable meaning you can edit a word or two or delete the question and add your own. You can also customize correct answer samples to your exact business specifications.

We offer assessments for any stage of your hiring process.

Top of Funnel: Screen candidates at the top of the funnel with interactive multiple choice questions that include multi media choices. You’ll be able to test knowledge quickly and keep candidates engaged. Assessments are quick to complete ~20min

Mid Funnel: Combine a variety of question types like multiple choice with media, video responses to see how they communicate and a couple of presentation or spreadsheet questions to dig deeper into their technical knowledge. Assessments take ~40min to complete.

Bottom Funnel: A great opportunity to focus on a single outcome and test extensively with a more elaborate question and some documentation around the process. Assessments take ~ 1.5 hrs to complete.

You can completely customize an assessment for your brand including logo, colors and intro videos. You are also able to customize all of the candidate messaging so that it’s unique to your brand and business.
No, Vervoe assessments test for a range of both job specific and soft skills like communication or attention to detail. This means you’re testing a complete set of skills so you can be confident the candidate you hire not only has the skills to do the job but that culturally and behaviourally they’re the right fit for your business too.
We offer a range of interactive question types including code challenges, presentations, spreadsheets, document uploads, video, audio, multiple choice with media options and more. Each question type is a sample version of the real life tool. For example a code challenge is a snapshot of a live developer environment where a candidate can complete a specific task.
We have an extensive online help center with video and written tutorials to help you get up and running. Our friendly customer success team is also only a question away and can be contacted via our help center.
Yes, all skills assessment are customizable and can be created to simulate a job or task. This provides the ability to test a candidate on real-life skills and abilities required for the role. A unique combination of different types of questions can simulate how a candidate will perform in different scenarios.

Combining a detailed Secretary job description with a Secretary skills assessment can help to identify the specific skills and knowledge required for the job, and can streamline the candidate selection process. By writing a clear and concise job description, hiring managers can attract the right Secretary candidates for each role.

Vervoe's comprehensive recruitment guide on how to hire a Secretary provides a competency framework that maps out the core job-related hard skills and soft skills required for success in the Secretary role. A Secretary recruitment guide helps understand the hiring process of building the ideal candidate profile, writing an accurate job description based on skills, selecting the ideal candidate, interviewing top performers, and making a job offer.

Vervoe is the most sophisticated skill testing recruitment software on the market. It uses advanced machine learning to create tailored skills assessments that are instantly auto-gradable, allowing companies to test candidates for any skill, and automatically grade their response at any scale.

Vervoe’s automated AI-powered screening leads to 90% reduction in time to hire, and 67% fewer interviews per hire.

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See who can actually do the job, create efficiency through automation, and quickly surface the most qualified candidates so you can make data-driven hiring decisions that propel your business forward.

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