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Assessments with ‘Problem Solving’ Skill

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(23)

The skills tested in this assessment are technical cybersecurity skills, risk management and problem solving. All within the context of on the job tasks, situations and challenges for a typical company Tele2U. Candidates will be asked to outline steps, strategies and make decisions they typically would in a cybersecurity role.

The skills tested in this assessment for a Technical Product Marketing Manager include communication, research and problem solving. The answers should showcase their ability to communicate across multiple teams, understand a product and effectively market the product and its features based on research. They should also have an understanding of product strategy, some coding ability or strong knowledge of development languages, sales enablement, and a track record of cross-functional coordination.

The skills tested in this assessment for a Product Marketing Manager include communication, product marketing, research and problem solving. The answers should showcase their ability to communicate across multiple teams, understand a product and effectively market the product and its features based on research.

The skills tested in this assessment for a Financial accountant include financial accounting, problem solving and Excel. The answers should showcase their ability within financial accounting, using excel sheets to create reports to track data and make informed decisions and also display a high level of problem solving skills to manage typical situations.

The skills tested in this assessment for a Customer Service Representative include their ability to build rapport and communicate with customers, their active listening skills, and how they would adapt to particular client interactions and situations. It will also test their ability to problem solve and navigate difficult scenarios.

The skills tested in this assessment for a Customer Service Manager include their ability to communicate effectively with their team, and their capability to solve problems (team and client related) their patience, and how they would adapt their leadership style to particular staff interactions and situations.

The skills tested in this assessment for a Customer Service Representative include their ability to build rapport and communicate with customers, how they would balance the different parts of a CSR role, and how they would adapt to particular client interactions and situations. It will also test their ability to problem solve and navigate difficult scenarios.

The following assessment will test the candidate’s leadership expertise and experience in managing teams to success and specific outcomes. It will showcase their ability to problem-solve and how they collaborate and communicate with others to implement ideas and strategies. It will provide an insight in how they manage and coach individuals in their team and their methods and in doing so, show you their character and the type of team culture they would bring to your organisation.

The following assessment will test the candidate’s customer facing skills, leadership experience and their ability to guide and coach teams to success and specific outcomes. Their problem solving skills will be tested as well as their ability to clearly communicate and work with others to drive successful collaboration for the success of the customers, their team and the overall business. They will also be tested on how they drive excellence within their team and their management style and approach.

The skills tested in this assessment for a Telesales Agent will showcase their overall ability to manage the day to day responsibilities of their role, and how they interact with prospects. Their answers will demonstrate their sales capabilities, and you will get a feel for their ability to communicate quickly and effectively, persist with clients/prospects, and solve client problems.

The skills tested in this assessment for a Field Sales Executive include their sales, communication and problem solving ability. The questions should showcase their ability to dynamically pitch and close prospects both strategically and on their feet. It should also showcase how they prioritise closing deals at a high rate, managing their outbound activities, their sales targets and how they build mutually beneficial relationships with prospects, suppliers and partners.

The skills tested in this assessment for a Business Development Director include their ability to solve problems, effectively manage stakeholders and their communication and listening skills. The questions should showcase their ability to communicate clearly and confidently, manage stakeholders effectively and strategically and solve problems in a highly consultative manner.