Want to hire the best Customer Service Assistant to help your business? Use our expert Customer Service Assistant skills test to hire the best person and never make another bad hire.
A Customer Service Assistant works primarily to provide assistance to customers, including answering questions and complaints and providing information on the company and its products/services.
This Customer Service Assistant test assesses whether job candidates can successfully work with customers to ensure they have the best experience possible with the company and provide a high standard of customer care. This can include having strong communication and adaptability skills, as well as being an active listener.
Candidates who perform well on this Customer Service Assistant skills assessment will have all the technical skills to adapt to any situation they are put in, and work strategically to solve any customer issues or questions. They will also have the required soft skills to communicate effectively with all internal and external stakeholders.