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Assessments with ‘Product Knowledge’ Skill

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The skills tested in this assessment for a Retail Sales Assistant include their ability to build rapport and communicate with customers on the sales floor, how they would pitch the product or service to said customers, as well as how they would handle different types of client situations You will get a gauge of their product knowledge and ability to sell the business product.

You can expect to learn how the applicant would juggle the day to day responsibilities of an Inside Sales representative role. You’ll get a sense of their personality and charisma in the video questions, along with their time management skills and ability to master a product.. You will see how they prioritise and organise their days/weeks to ensure incoming business revenue, whilst retaining existing clients.