Retail Sales Associate Skills Assessment

Retail Sales Associate Skills Assessment

Assessment Summary
Retail Sales Associates are responsible for working on the sales floor and providing assistance directly to customer. Their duties include greeting customers, managing POS systems, helping customers with products and services and closing sales.mThis assessment contains 9 questions that test the candidate’s knowledge of your product, their natural communication skills and selling capabilities and experience for an RSA role.
Skills tested in this assessment
The skills tested in this assessment for a Retail Sales Assistant include their ability to build rapport and communicate with customers on the sales floor, how they would pitch the product or service to said customers, as well as how they would handle different types of client situations You will get a gauge of their product knowledge and ability to sell the business product.
What to test with this assessment
You can expect to learn whether the candidate can be relied upon to sell the product, and communicate effectively with customers. You’ll get a sense of their personality and charisma in the video questions, along with their overall knowledge of the product/business. You will be able to gauge their level of sales experience and whether they are a fit for your business sales floor.

About the Retail Sales Associate Skills Assessment

Want to hire the best Retail Sales Associate to help your business? Use our expert Retail Sales Associate skills test to hire the best person and never make another bad hire.

A Retail Sales Associate works primarily to provide assistance to customers on the sales floor, including answering questions and complaints and providing information on the company and it’s products/services in a friendly and professional manner.  

This Retail Sales Associate test assesses whether job candidates can successfully work with customers to ensure they have the best experience possible and provide a high standard of customer care. This can include having strong sales and attention to detail skills, as well as being an active listener.  

Candidates who perform well on this Retail Sales Associate skills assessment will have all the technical skills to be meticulous in their work and pay close attention to detail to all tasks they complete. They will also have the required soft skills to effectively listen to customers and interact with them in a professional manner.

LEADING SKILLS ASSESSMENTS

Assessments are more than just a shortlisting tool with Vervoe

Vervoe skills assessments test a range of skills in one engaging, user-friendly flow. Unlock the hidden potential of candidates and remove unnecessary offline stages from your hiring process. Increase productivity and make decisions confidently with complete transparency around candidate scoring with data-rich profiles that make it simple to compare top performers.

Play Video
Build your ideal assessment
Assessments can be created using the builder, write your own questions or choose from our bank of 300,000+, or you can use a template from our assessment library of 300+ verified tests.
1
Invite and track candidate progress​
Easily invite candidates via email, or generate a quick link for your job ad, career page or social channel to track candidate source.
2
Optimize your assessment​
Train our AI to understand what good and bad answers look like for you so we’ll grade your candidates like you would.
3
Select what really matters
Candidate results come to life with scores, rank, trophies and top performer badges, allowing you to unearth what’s most important to you.
4
Hire your hidden gem
Once you’ve found the perfect candidate for your role, mark them as “Hired.” Your successful candidate report cards are then easily accessible in your company overview.
5
Question Type

Question

Sales

Question Type: Video

Now imagine you have found a product that is perfect for Barabra's gift but it is out of the price range. Record a video selling this to Barbara.
Question Type

Question

Attention to Detail

Question Type: Multiple Choice

Refer to the following information: Acquisition Global's account number is 11456789 - their status is active and authorisation code is TNAv8xUOr. For Landec Limited, their account number is 12178957, they are inactive and their authorisation code is z2aRt8dlZ. Then there is Helios Incorporated who are active with an authorisation code of Ws6R2tRRC. Which of the following is Acquisition Global's account number?
Question Type

Question

Active Listening

Question Type: Audio

What two follow up questions could you ask Barabara to help find what the customer is looking for?

Never make another bad hire

Traditional job interviews don’t do the job

Transform the way you hire

HIRE FASTER

Hire 90% faster

Assessments are automatically graded by our powerful AI to save you time and provide accurate scores for each of your candidates. Top performers are highlighted by score and with trophies and badges.

AI Icon
HIRE SMARTER

Predict performance

Surface the most qualified person based on how they perform tasks specific to your role. Test technical, non-technical, and soft skills in one assessment. Vervoe learns what’s most valuable to you, and identifies people with the skills to match.

HIRE FAIRER

Reduce bias

Instead of screening people out, make hiring inclusive by testing everyone that applies for your role. Do away with relying on resumes to find the best candidates and reduce human biases that can be introduced in the hiring process.

AI-Powered Skill Assessments

Your complete solution for skills testing

Immersive questions

With 10 unique question types from code challenges to working spreadsheets to engage your candidates and place them inside real world scenarios.

Content library

Over 300 ready to use assessment templates for a variety of different roles plus a verified bank of 300,000+ questions to draw from to create your own.

BYO branding

Add your logo and corporate colours along with personalised intro videos and introduction notes for candidates.

Vervoe Screenshot
Vervoe Screenshot
Easy invites

Invite candidates to your assessment by email, or get them to apply by taking the assessment directly from your job ad, social post or careers page. Use an ATS? We have a growing suite of ready to use integrations.

Complete skill profile

Results are displayed with overall scores and rank plus breakdowns of achievements for individual skills. Top performers are easy to spot with badges and trophies.

Candidate report cards

In-depth report cards for each candidate including a breakdown of results and achievements for each skill along with full assessment responses.

Collaboration tools

Easily shortlist, compare and share candidate report cards with hiring stakeholders. Leave comments and tag candidates for further stages.

“It eliminated bias, and we saw a huge improvement straight away. Candidates were now being assessed purely on their skills”

CANDIDATE REPORT CARDS

Dig deeper and make informed decisions

See who can actually do the job in real time, create efficiency through automation and quickly surface the most qualified candidates based on how they perform job-related tasks.

Candidate Card
Skill Breakdown
Track Hires
Team Tools
Candidate Responses
Vervoe Assessments

Frequently asked questions

Trusted by more than 8,000 teams worldwide

Vervoe Customer Walmart Logo
Vervoe Customer Australia Post
Vervoe customer KForce
Vervoe customer FDM
Vervoe Customer Omnicom
Vervoe customer TriNet
Vervoe customer Myob
HIRE TOP CANDIDATES

Use AI-Powered Retail Sales Associate Skills Assessments to hire better candidates, faster.

See who can actually do the job, create efficiency through automation, and quickly surface the most qualified candidates so you can make data-driven hiring decisions that propel your business forward.

AI-Powered Skills Assessments