Most Recent Posts
We’ve covered how to hire call center reps – and in this next installment, we’re offering some tips for hiring...
April 24, 2019
Update: This article was originally posted 22 April 2019. As of June 2020 our free plan is no longer available....
April 22, 2019
Employees are your most valuable asset, and if you want your business to thrive, you need to find and hire...
April 21, 2019
In a recent Harvard Business Review article, How to Take the Bias Out of Interviews, behavioral economist and professor Iris...
April 10, 2019
Forget robots: super agents are coming. Call centers across America are training so-called “super agents.” These are call center representatives...
April 3, 2019
Nightmares focusing on poor performance at work, especially job interviews, are common among adults in the US – and it’s easy...
March 19, 2019
I did an interview with George LaRocque from HRWins on leveraging AI for candidate selection. “HRWins Principal Analyst and Founder...
March 12, 2019
It’s easy to see why recruiters love employee referrals. Referral candidates take less time hire, cost less to recruit, and...
March 11, 2019
Job seekers will spend an average of 11 hours a week looking for a new job. That’s a lot of...
March 4, 2019
The latest feature updates are here, and it’s time we share! This year is all about supercharging your hiring process...
February 26, 2019
The viral #10YearChallenge taking over our social media feeds inspired us: how has recruiting changed since 2009? Flashback to 2009:...
February 25, 2019
Good hire or bad hire? You’ve done the hard work, you’ve made the decision and your shiny new hire has...
February 18, 2019
