The use of applicant tracking systems is higher than ever. According to research from Jobscan, 98% of..
AI, or artificial intelligence, is revolutionizing everything from healthcare to retail. The world of recruitment is..
What is a video interview? A video interview is a step in the hiring process where..
Skill testing can give recruiters a competitive advantage in today’s ultra-competitive job market. Not only that,..
Many recruiters know the importance of assessing a candidate beyond a polished resume and well-rehearsed interview...
Traditionally, hiring managers visited top MBA programs, recruited from the CPA exam, or relied on referrals..
Virtual reality is one of the buzziest trends of the past few years. Analysts predict that..
We’ve covered how to hire call center reps – and in this next installment, we’re offering..
The market for talent is competitive. Unemployment is at a low 4%, and as a result,..
In a recent Harvard Business Review article, How to Take the Bias Out of Interviews, behavioral..
Forget robots: super agents are coming. Call centers across America are training so-called “super agents.” These..
Nightmares focusing on poor performance at work, especially job interviews, are common among adults in the..