Account Manager Skills Assessment

Account Manager Skills Assessment

Assessment Summary
Account Managers are responsible for developing strong relationships with key clients, implementing and monitoring account development plans, managing budgets and balancing stakeholder and broader business objectives. They will use their strong business acumen and sales tenacity to influence clients, convert sales and overcome objections. These 10 questions will test the candidate’s organization, stakeholder management skills and ability to sell the business.
Skills tested in this assessment
The skills tested in this assessment for an Account Manager include how organized they are and how they prioritize between trying to win new business and maintain current stakeholders. Stakeholder management and how they can balance the needs of the business to grow, while always producing the best results for all current business. And their ability to increase sales from cold calling to closing.
What to test with this assessment
Their answers should demonstrate a mix of abilities from being able to confidently sell the business to new prospects, to sweet talking older clients to keep them working with us. They’ll also demonstrate an ability to look at the big picture and balance business priorities with the need to remain loyal to certain clients. They should have a growth mindset and be strategic and charismatic.

About the Account Manager Skills Assessment

Want to hire the best Account Manager to help your business? Use our expert Account Manager skills test to hire the best person and never make another bad hire.

The role of a Account Manager is essential in establishing future development plans and forming strong connections with current and potential clients. They must be organized, and be able to effectively manage multiple stakeholder expectations at all times.

This Account Manager test assesses whether job candidates have all of the necessary skills to successfully attract new clients whilst also ensuring current clients are satisfied. This can include being organized, being able to successfully manage stakeholders and having strong sales skills.

Candidates who perform well on this Account Manager skills assessment will have all the technical skills to implement sales strategies that will achieve set client goals and meet all targets. They will also have the necessary soft skills to effectively network and form strong relationships with others.


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Question Type


Stakeholder Management

Question Type: Document

What steps do you take to ensure you build strong relationships with key clients? Do you prefer in-person, email or phone communication? Why? Write or draw a communication playbook strategy using no more than a single page.
Question Type



Question Type: Video

What is your process for closing a new client? Walk us through your general sales strategy when pitching to new business in dot points. Then film a short 30 seconds to one minute long video of the final part of your pitch you employ when closing.
Question Type



Question Type: Text

How often do you prepare progress reports for your manager? How do you do it? What information do you need to do it?

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