Telemarketer Skills Assessment

Telemarketer Skills Assessment

Assessment Details
Author
Questions
9
Skills
3
Assessment Summary
Telemarketers should possess strong sales experience, and should be able to find, attract, and sell the product to new clients. They need strong communicative skills, as they are the point of sale between the business and the client. Their duties include tracking customer contact lists, explaining the benefits of products, and taking payment information. They must be able to close the deal. This assessment contains 9 questions that test the candidate’s ability to pitch to sell the business product, communicate effectively, as well as demonstrate their resilience.
Skills tested in this assessment
The skills tested in this assessment for a Telemarketer will showcase their overall ability to manage the day to day role and responsibilities of a telemarketer. Their answers will demonstrate their sales capabilities, and you will get a feel for their ability to communicate quickly and effectively, persist with clients/prospects, and close deals.
What to test with this assessment
You can expect to learn how the applicant would communicate, and their selling style. You’ll get a sense of their personality and natural charisma, along with their communication skills, level of persistence, and resilience with managing difficult situations and clients.

About the Telemarketer Skills Assessment

Want to hire the best Telemarketer to help your business? Use our expert Telemarketer skills test to hire the best person and never make another bad hire.

The role of an Telemarketer is essential in assisting to help a business to attract customers and sell products/services. They work to develop relationships with potential customers to sell the product or service and ultimately close the deal.

This Telemarketer test assesses whether job candidates have all of the necessary skills to communicate with others effectively in order to successfully sell a product or service. This can include being resilient, having extensive sales knowledge and being able to effectively communicate with others.

Candidates who perform well on this Telemarketer skills assessment will have all the technical skills to create and implement effective sales strategies to achieve sales targets. They will also have the necessary soft skills to communicate with all internal and external stakeholders in a professional manner.

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Question Type

Question

Resilience

Question Type: Audio

You are working your way through cold leads. You are up to a record, that last time you called, hung up before you could start your pitch as she was busy. How would you commence the call?
Question Type

Question

Sales

Question Type: Audio

Telemarketing roles require the ability to quickly pique someones interest. Give me your elevator pitch for our product.
Question Type

Question

Communication

Question Type: Text

You have just gotten off a cold call with a potential client and have sent them the spreadsheet price list via email. She says it's too confusing. How would you proceed?

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Frequently asked questions

Yes, all assessments are fully customizable meaning you can edit a word or two or delete the question and add your own. You can also customize correct answer samples to your exact business specifications.
We offer assessments for any stage of your hiring process.

Top of Funnel: Screen candidates at the top of the funnel with interactive multiple choice questions that include multi media choices. You’ll be able to test knowledge quickly and keep candidates engaged. Assessments are quick to complete ~20min

Mid Funnel: Combine a variety of question types like multiple choice with media, video responses to see how they communicate and a couple of presentation or spreadsheet questions to dig deeper into their technical knowledge. Assessments take ~40min to complete.

Bottom Funnel: A great opportunity to focus on a single outcome and test extensively with a more elaborate question and some documentation around the process. Assessments take ~ 1.5 hrs to complete
You can completely customize an assessment for your brand including logo, colors and intro videos. You are also able to customize all of the candidate messaging so that it’s unique to your brand and business.
No, Vervoe assessments test for a range of both job specific and soft skills like communication or attention to detail. This means you're testing a complete set of skills so you can be confident the candidate you hire not only has the skills to do the job but that culturally and behaviourally they’re the right fit for your business too.
We offer a range of interactive question types including code challenges, presentations, spreadsheets, document uploads, video, audio, multiple choice with media options and more. Each question type is a sample version of the real life tool. For example a code challenge is a snapshot of a live developer environment where a candidate can complete a specific task.
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