Hospitality Recruitment Software
Hire the best hospitality staff in half the time
The quality of your hospitality staff can make or break your business. Do it the faster, smarter way with Vervoe’s recruitment software.
Speed up your recruitment with our trusted hospitality hiring platform
See who can actually do the job and surface the most qualified people based on how they perform tasks specific to your business, so you can stay focused on delivering a memorable experience.
Test Technical Skills
Assess hospitality technical skills with interactive question types and virtual, task-based outcomes. This way, you can confirm whether candidates possess proficiency with the tools and customer management skills required to succeed in the position.
Test Soft Skills
Test soft skills like communication, multitasking, and attention to detail using our assessment tools to find the right match for any hospitality role.
Why should you adopt Vervoe into your recruitment strategy?
SCALEABILITY
Hire the best candidates at scale
Your hospitality employees are the public face of your business and are the first touchpoint for your customers when they require help and service. You must hire people who represent and embody your brand and culture so they can accurately reflect these when speaking to your customers.
Vervoe assessments test both on-the-job and soft skills in one simple and engaging assessment. Candidates love it, and you’ll get a complete profile of their skills and attributes in relation to your role.
Vervoe assessments test both on the job and soft skills together in one simple and engaging assessment. Candidates love it and you’ll get a complete profile of their skills and attributes in relation to your role
TIME-TO-HIRE
Supercharge your speed-to-hire
Vervoe allows you to create different assessments for different stages of your hiring funnel. Link candidates directly from your careers page to a screening assessment that will help you create a shortlist of potential candidates.
Once you’re ready to start making hires, invite the shortlisted candidates to complete a more in-depth assessment aimed at the skills required to be successful in the role.
Make the process engaging by adding your branding and story so candidates learn what it’s like to work for you as they progress.
OBJECTIVE ASSESSMENT
Make hiring decisions without bias
Once you have tested your candidates, you can drill into their abilities with in-depth report cards that highlight their match and help you predict on-the-job performance. See overall scores, breakdowns per skill, ranking, and benchmarks. You can even deep dive into a particular skill, like culture fit, to see how they measure up against your other applicants.
AI GRADING AND RANKING
Find top performers instantly with Artificial Intelligence
If you’re hiring a new employee, you might be looking for someone with strong communication and time management skills. Our AI models quickly process thousands of responses, looking for specific words or sentiments that accurately reflect these values. Candidates who have more of these values and skills are graded higher, and those with less are scored lower.
Find the perfect assessments for every role
The skills tested in this assessment for a Retail Sales Assistant include their ability to build rapport and communicate with customers on the sales floor, how they would pitch the product or service to said customers, as well as how they would handle different types of client situations You will get a gauge of their product knowledge and ability to sell the business product.
The skills tested in this assessment for a Retail Associate include their ability to build rapport and communicate with customers on the sales floor, how they would use active listening and provide good customer service to said customers, as well as how they would handle different types of client situations You will also get a gauge of their attention to detail.
The skills tested in this assessment for a Customer Service Representative include their ability to build rapport and communicate with customers, their active listening skills, and how they would adapt to particular client interactions and situations. It will also test their ability to problem solve and navigate difficult scenarios.
The skills tested in this assessment for a Retail Sales Assistant include their ability to build rapport and communicate with customers on the sales floor, how they would pitch the product or service to said customers, as well as how they would handle different types of client situations You will get a gauge of their product knowledge and ability to sell the business product.
Vervoe increases the interview-to-hire success rate, and streamlines the candidate selection process knowing that the candidate will be right.
Qualify candidates and hire the Vervoe way
From engaging question types to customizable candidate experiences,
we’re here to make your hiring simple with our hospitality recruitment software.
Assessment Library
Our Assessment Library includes expertly designed templates by I/O Psychologists, ready to use for hospitality and service-based roles like front desk or customer support. These templates focus on real-world, job-specific scenarios and can be customized quickly, helping teams start evaluating the right skills right away.
Candidate Cards
Candidate Cards streamline collaboration by offering a visual, shareable breakdown of assessment results. They highlight each candidate’s strengths and considerations, making it easier for hiring teams to align quickly and move candidates through the pipeline, without messy spreadsheets or emails.
Assessment Builder
Our AI-powered system instantly creates a tailored skills assessment that matches the role’s requirements. Whether you’re hiring a barista, call center rep, or hotel concierge, the Builder generates role-specific questions that actually test for what matters. It’s quick, efficient, and helps ensure you’re evaluating candidates on the right skills from day one.
Job Links
With Job Links, assessments are built right into your job ads, whether on your career page, job boards, or social posts. Candidates are tested as they apply, giving you immediate insight into who’s worth pursuing and filtering out those who aren’t a fit automatically.
Automatic Grading & Ranking
Vervoe’s AI grades and ranks candidates objectively, focusing on how they perform, not what’s on their resume. It surfaces top talent that might otherwise be overlooked, helping you build a more diverse, skilled pipeline faster and more fairly.
Candidate Messaging
With Vervoe’s candidate messaging tools, you can automate and personalize emails or videos that guide applicants through the process, without needing to schedule interviews or virtual calls. Candidates complete assessments on their own time, from anywhere, thus providing a smooth, engaging experience for them.
See Vervoe in action
Confidently test and evaluate candidates from anywhere in the world and improve your diversity sourcing.
90%
Faster Hiring Time
67%
Reduced Turnover
98%
Candidate Satisfaction
Trusted by 2000+ global companies
Restaurants
Restaurants use Vervoe to assess how candidates handle customer complaints, manage busy shifts, and communicate with staff. This helps them find people who stay calm under pressure and deliver good service.
Hotels
Hotels use Vervoe to test front desk and housekeeping candidates with real-world scenarios. It shows who can manage guests' needs, resolve issues, and follow service protocols.
Tourism
Tourism companies use Vervoe to test candidates on guiding tours, handling group logistics, and responding to unexpected issues. This helps find employees who can lead and adapt to client needs on the go.
Resort
Resort employees require skills like multitasking, guest service, and teamwork in high-volume settings. Vervoe helps them identify candidates who can maintain quality service during peak times.
Event Management
Hotels use Vervoe to test front desk and housekeeping candidates with real-world scenarios. It shows who can manage guests' needs, resolve issues, and follow service protocols.
Wellness Centres
Wellness centers can apply Vervoe to assess how candidates interact with clients, manage bookings, and handle sensitive conversations. This helps them find staff who are professional, empathetic, and attentive to client needs.
Hospitality Hiring Software
Frequently asked questions
What is hospitality recruitment software?
Hospitality recruitment software is a tool that helps businesses in the hospitality industry find, evaluate, and hire staff. It can include features that cover several aspects of recruitment, like job posting, applicant tracking, skill assessments, and communication tools to manage the hiring process more efficiently.
What companies need hospitality recruitment software?
Hotels, resorts, restaurants, event venues, cruise lines, and catering companies typically use hospitality recruitment software. Essentially, any business that regularly hires for roles like servers, chefs, front desk staff, or housekeeping can benefit from it.
What are hospitality skill assessments?
Hospitality skill assessments are tests used to evaluate whether a candidate has the practical skills needed for a specific role. These can include tasks related to customer service, communication, problem-solving, and job-specific knowledge like food safety or handling guest complaints.
What is the role of ATS in hospitality recruitment?
An applicant tracking system (ATS) helps manage and organize job applications. It stores resumes, tracks candidate progress, and helps recruiters screen and sort applicants. In hospitality, it’s used to speed up hiring for high-volume roles and stay organized.
Do hotels and restaurants use hospitality recruitment software?
Yes, many hotels and restaurants use recruitment software to save time and manage large volumes of applicants, especially for seasonal or hourly roles. It helps streamline the process from job posting to onboarding.
How do I test hospitality skills?
You can test hospitality skills by using job simulations, role-based scenarios, or structured assessments that reflect real job tasks. For example, asking a candidate to respond to a guest complaint or prioritize tasks during a busy shift. A great place to start is with Vervoe’s assessment library or job simulations.
What is the difference between traditional hospitality skills assessment and Vervoe’s hospitality skill assessment?
Traditional assessments often rely on resumes and interviews, which aren’t accurate techniques to evaluate candidate skills. Vervoe’s skills assessments, on the other hand, use valid testing solutions, simulated job scenarios, and AI scoring to rank candidates based on how they perform, not just what they say.
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See Vervoe in action
Want to take your hiring to the next level? Let’s chat.
- Faster candidates screening
- Instant AI-powered grading and marking
- Increased hiring diversity
- Improved candidate experience
