Implementation Consultant Skills Assessment

Implementation Consultant Skills Assessment

Assessment Summary
Implementation Consultants handle the configuration and onboarding of new customers. They are one of the first people the customer interacts with after they have agreed to purchase a product or service and therefore are crucial to the customer-business relationship. Implementation Consultants ensure the customer is set-up with the knowledge and tools to succeed and do so by providing a roadmap of the implementation process, meeting agreed timelines, communicating frequently and clearly, as well as handling the technical configuration.
Skills tested in this assessment
The following assessment will test the candidate’s understanding of the skills and requirements it takes to be a successful Implementation Consultant. The questions will showcase their experience in project management, how they communicate with customers and colleagues and how they have dealt with challenges during their career, giving you an insight to how they will approach any future difficult conversations or situations. Their answers will also display their technical and organisation experience.
What to test with this assessment
This assessment will enable you to make the decision whether the candidate has the skills required for your Implementation Consultant role. You can expect to understand how they communicate with people both within your organisation as well as with your customers and how they will handle the pressure when unexpected challenges are thrown their way during an implementation. You will also learn how they prioritise tasks, organise themselves and keep stakeholders across the project.

About the Implementation Consultant Skills Assessment

Want to hire the best Implementation Consultant to help your business? Use our expert Implementation Consultant skills test to hire the best person and never make another bad hire.

A Implementation Consultant works primarily to ensure the on boarding process for new customers runs as smoothly as possible. They ensure that new customers are trained and have all of the resources and the knowledge of the product/service to ensure they succeed in achieving their goals. 

This Implementation Consultant test assesses whether job candidates can successfully handle any challenges that they are faced with, and prioritize successfully collaborating with new customers. This can include having strong project management and organization skills, and being able to effectively influence stakeholders. 

Candidates who perform well on this Implementation Consultant skills assessment will have all the technical skills to manage multiple projects at any time in an efficient manner. They will also have the required soft skills to pay close attention to detail in all that they do, and remain organized at all times. 


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Question Type


Project Management

Question Type: Audio

Can you tell me about a successful project you led? Talk me through what made it successful?
Question Type



Question Type: Video

Tell me about a time in the workplace when you have influenced people to change course or accept one of your ideas and how did you get them to do so?
Question Type



Question Type: Text

What project management tools or systems have you used in the past and what have you liked the best and why?

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