Director of Implementation Skills Assessment

Director of Implementation Skills Assessment

Assessment Summary
The Director of Implementation Services is responsible for applying expert knowledge of the implementation and large project process, providing strategic direction, making decisions and solving complex problems to move the business forward while managing an integrated team of Service Specialists. This role must make tactical day-to-day and long term strategic decisions and is accountable for all activities performed by the team.
Skills tested in this assessment
The following assessment will test the candidate’s understanding of the skills and requirements it takes to be a successful Director of Implementation. The questions will showcase their experience in project management, people management, leadership, strategy and their skills in communicating with customers and colleagues, conflict management and how they deal with challenges. This will give you insights into their character, how they will approach difficult conversations or situations and lead complex projects and teams.
What to test with this assessment
This assessment will enable you to make the decision whether the candidate has the skills required for your Director of Implementation role. You can expect to understand how they communicate with people both within your organisation, their team as well as with your customers and how they will handle the pressure of managing consultants and working on projects simultaneously. You will also learn how they prioritise strategic tasks, lead and develop their team and how they organise projects.

About the Director of Implementation Skills Assessment

Want to hire the best Director of Implementation to help your business? Use our expert Director of Implementation skills test to hire the best person and never make another bad hire.

A Director of Implementation works primarily to lead a team of implementation workers to provide strategic direction, help onboard new customers and assisting with complex problems in the business to help make improvements going forth into the future. They ensure that their team is competent enough to work with new clients, and ensure that new customers are trained and have all of the resources and the knowledge of the product/service to ensure they succeed in achieving their goals.  

This Director of Implementation test assesses whether job candidates can successfully handle any challenges that they are faced with, and come up with strategies to solve problems that arise. This can include having strong project management and leadership skills, and being able to implement and plan strategies to solve issues. 

Candidates who perform well on this Director of Implementation skills assessment will have all the technical skills to successfully manage multiple complex projects at any one time. They will also have the required soft skills to successfully lead and motivate their team. 


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Question Type



Question Type: Video

Following on from the last question, what key milestones or success metrics are important at each stage of the implementation plan?
Question Type


Project Management

Question Type: Video

Can you talk about a project or implementation that didn't go to plan. What did you learn from it?
Question Type



Question Type: Text

Imagine this scenario: You have joined the company as the Director of Implementation and you learn that one particular implementation specialist always has delayed start dates for their projects. What would you do to manage this situation?

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