Skills Assessment Library

An Account Representative is responsible for all client communications, including taking briefs, conducting brainstorming sessions, communicating results of campaigns and processing complaints or concerns. They will also manage the administrative side of our accounts and make outbound sales calls to generate leads. We off a competitive salary and bonus structure as well as benefits for the right candidate. These 10 questions will test the candidate’s communication, organization and ability to manage multiple accounts and clients.

• Communication
• Sales
• Persistence

Business Development Directors are responsible for building strong relationships with partners, clients and prospects to generate demand, interest and revenue opportunities on a long-term and strategic level. They constantly look out for growth opportunities and are accountable for significant organisational revenue. They must understand market pain points, handle objections, negotiate and close high value opportunities. This assessment contains 9 questions that test the candidate’s ability to communicate, manage stakeholders and solve problems.

• Communication
• Stakeholder Management
• Problem Solving

Outside Sales Representatives are responsible for managing the relationship between a business/company/firm, and its clients. They work to improve and build on existing relationships, and need to have strong analytical and communication skills, as well as a deep understanding of the product/service they are selling, and the markets and industry they sell in.This assessment contains 9 questions that test the candidate’s sales skills, how they communicate (internally and externally) and their ability to negotiate to win or retain business.

• Communication
• Negotiation
• Sales

Senior Sales Executives are responsible for driving sales opportunities with prospective customers and expanding business within existing accounts. They must be skilled across the full lifecycle of the sales process; prospecting, qualifying, presenting, nurture, close and client management and must be able to manage complex solution selling in mid to long sales cycle ranges. This assessment contains 9 questions that test the candidate’s sales skills, communication and critical thinking ability.

• Communication
• Critical Thinking
• Sales

Inside Sales Representatives are for the selling of products and services, over the phone or in a store based setting. They are responsible for developing new leads, looking after existing clients, communicating with customers, understanding their needs and ensuring a smooth sales process. They are required to meet sales goals - Inside Sales Representatives are the principal point of contact between a business and its customers.This assessment contains 9 questions that test the candidate’s ability to pitch the business product, manage their time effectively, as well as demonstrate their ability to proficiently communicate with existing and potential clients.

• Communication
• Time Management
• Product Knowledge

Relationship Managers are responsible for managing the relationship between a business/company/firm, and its clients. They work to improve and build on existing relationships, and need to have strong analytical and communication skills, as well as a deep understanding of the product/service they are selling, and the markets and industry they sell in.This assessment contains 9 questions that test the candidate’s ability to negotiate to win or retain business, communicate effectively in different situations, and solve client and business problems.

• Communication
• Problem Solving
• Negotiation

Account Executives should possess strong sales experience, honest customer service skills, ability to navigate internal systems to service clients, and be innovative in providing business solutions to existing and potential clients. They should possess abilities to growing existing accounts, and proactively pursue new accounts or business opportunities. This assessment contains 9 questions that test the candidate’s ability to pitch to navigate a busy AE role with a high level of organisation, manage their time effectively, as well as demonstrate their ability to proficiently communicate with existing and potential clients, as well as display empathy.

• Empathy
• Communication
• Organization

Sales Managers lead a sales team by providing guidance, training, setting sales quotas and goals, creating sales plans and analysing data, and building up their team. They are responsible for motivating and leading the team to meet, and exceed KPIS. This assessment contains 9 questions that test the candidate’s ability to forecast for the business, communicate effectively and efficiently with their team members, and display leadership qualities to motivate their team.

• Communication
• Leadership
• Forecasting

Chief revenue officers are in charge of operations, sales, corporated development, marketing, pricing and revenue management. They are responsible for developing and communicating growth strategies with the CEO/COO. They maintain communication and relationships across multiple areas of the business to manage revenue generation.This assessment contains 9 questions that test the candidate’s ability to display necessary leadership, think critically to plan and problem solve, and have an orientation to ensuring results and revenue.

• Leadership
• Critical Thinking
• Results Oriented

Client Relation Managers are responsible for establishing and nurturing lasting relationships with clients to grow the customer base, retain customers and improve the company’s product or service. They collaborate with various other departments to develop strategies that improve the client experience. This assessment contains 9 questions that test the candidate’s ability to negotiate, problem-solve, and communicate effectively.

• Communication
• Problem Solving
• Negotiation

The Sales and Marketing Manager is responsible for researching and developing marketing opportunities, and planning and implementing sales plans. They also manage both the sales and marketing teams, and perform managerial tasks to meet the company's operational goals. This assessment contains 9 questions that test the candidate’s ability to communicate effectively, think strategically, develop and implement campaigns, and manage/lead a team.

• Communication
• Marketing Strategy
• Sales
• Management and Leadership

Client Relation Managers are responsible for creating and fostering positive relationships with clients to grow the customer base, preserve relationships and improve the company’s brand and product. They partner with the sales team and account managers to ensure that all of the organisation maintain and nurture relationships with clients. This assessment contains 9 questions that test the candidate’s ability to communicate effectively, their leadership skills, and their ability to formulate and execute strategy.

• Communication
• Leadership
• Strategy