Account Executive Skills Assessment

Account Executive Skills Assessment

Assessment Details
Author
Questions
9
Skills
3
Assessment Summary
Account Executives should possess strong sales experience, honest customer service skills, ability to navigate internal systems to service clients, and be innovative in providing business solutions to existing and potential clients. They should possess abilities to growing existing accounts, and proactively pursue new accounts or business opportunities. This assessment contains 9 questions that test the candidate’s ability to pitch to navigate a busy AE role with a high level of organisation, manage their time effectively, as well as demonstrate their ability to proficiently communicate with existing and potential clients, as well as display empathy.
Skills tested in this assessment
You can expect to learn how the applicant would juggle the day to day responsibilities of an Account Executive role. You’ll get a sense of their personality and charisma in the video questions, along with their time management skills and ability to display empathy in tough situations. You will see how they prioritise and organise their days/weeks to ensure incoming business revenue, whilst retaining existing clients.
What to test with this assessment
The skills tested in this assessment for an Account Executive will showcase their overall ability to perform across multiple key areas of their day to day roles.. Their answers will demonstrate their time management skills, and you will get a feel for their ability to communicate quickly and effectively, build rapport, and navigate client interactions with empathy.

About the Account Executive Skills Assessment

Want to hire the best Account Executive to help your business? Use our expert Account Executive skills test to hire the best person and never make another bad hire.

The role of a Account Executive is essential in ensuring all customers have a great experience with the company, and provide solutions to any issue that may arise. They must source and interact with customers and search for and take advantage of any business opportunities.

This Account Executive test assesses whether job candidates have all of the necessary skills to successfully grow and expand current accounts, and work closely with potential clients to convert them into customers. This can include having strong organization skills, being a strong communicator and being able to empathize with all stakeholders.

Candidates who perform well on this Account Executive skills assessment will have all the technical skills to successfully form strong professional relationships with all customers. They will also have the necessary soft skills to communicate effectively with all stakeholders.

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5
Question Type

Question

Communication

Question Type: Text

It is your first week on the job and your new manager has given you your book of business. You will be responsible for all day to day communications, account issues, and growing these existing clients. Draft your initial introduction email to introduce yourself.
Question Type

Question

Organization

Question Type: Audio

You have been trying to meet with one of your clients for the past 3 weeks, but they have now ghosted you/not showed up to the past 2 meetings you had planned. What voicemail would you leave this client? And what would you do post this voicemail?
Question Type

Question

Empathy

Question Type: Text

A very angry customer has just called through to you.They just purchased a new product from your company and the product is not working the way it is supposed to. Detail below how you would handle this interaction.

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Frequently asked questions

Yes, all assessments are fully customizable meaning you can edit a word or two or delete the question and add your own. You can also customize correct answer samples to your exact business specifications.
We offer assessments for any stage of your hiring process.

Top of Funnel: Screen candidates at the top of the funnel with interactive multiple choice questions that include multi media choices. You’ll be able to test knowledge quickly and keep candidates engaged. Assessments are quick to complete ~20min

Mid Funnel: Combine a variety of question types like multiple choice with media, video responses to see how they communicate and a couple of presentation or spreadsheet questions to dig deeper into their technical knowledge. Assessments take ~40min to complete.

Bottom Funnel: A great opportunity to focus on a single outcome and test extensively with a more elaborate question and some documentation around the process. Assessments take ~ 1.5 hrs to complete
You can completely customize an assessment for your brand including logo, colors and intro videos. You are also able to customize all of the candidate messaging so that it’s unique to your brand and business.
No, Vervoe assessments test for a range of both job specific and soft skills like communication or attention to detail. This means you're testing a complete set of skills so you can be confident the candidate you hire not only has the skills to do the job but that culturally and behaviourally they’re the right fit for your business too.
We offer a range of interactive question types including code challenges, presentations, spreadsheets, document uploads, video, audio, multiple choice with media options and more. Each question type is a sample version of the real life tool. For example a code challenge is a snapshot of a live developer environment where a candidate can complete a specific task.
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