Account Executive Skills Assessment

Account Executive Skills Assessment

Assessment Summary
Account Executives should possess strong sales experience, honest customer service skills, ability to navigate internal systems to service clients, and be innovative in providing business solutions to existing and potential clients. They should possess abilities to growing existing accounts, and proactively pursue new accounts or business opportunities. This assessment contains 9 questions that test the candidate’s ability to pitch to navigate a busy AE role with a high level of organisation, manage their time effectively, as well as demonstrate their ability to proficiently communicate with existing and potential clients, as well as display empathy.
Skills tested in this assessment
You can expect to learn how the applicant would juggle the day to day responsibilities of an Account Executive role. You’ll get a sense of their personality and charisma in the video questions, along with their time management skills and ability to display empathy in tough situations. You will see how they prioritise and organise their days/weeks to ensure incoming business revenue, whilst retaining existing clients.
What to test with this assessment
The skills tested in this assessment for an Account Executive will showcase their overall ability to perform across multiple key areas of their day to day roles.. Their answers will demonstrate their time management skills, and you will get a feel for their ability to communicate quickly and effectively, build rapport, and navigate client interactions with empathy.

About the Account Executive Skills Assessment

Want to hire the best Account Executive to help your business? Use our expert Account Executive skills test to hire the best person and never make another bad hire.

The role of a Account Executive is essential in ensuring all customers have a great experience with the company, and provide solutions to any issue that may arise. They must source and interact with customers and search for and take advantage of any business opportunities.

This Account Executive test assesses whether job candidates have all of the necessary skills to successfully grow and expand current accounts, and work closely with potential clients to convert them into customers. This can include having strong organization skills, being a strong communicator and being able to empathize with all stakeholders.

Candidates who perform well on this Account Executive skills assessment will have all the technical skills to successfully form strong professional relationships with all customers. They will also have the necessary soft skills to communicate effectively with all stakeholders.


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Question Type



Question Type: Text

It is your first week on the job and your new manager has given you your book of business. You will be responsible for all day to day communications, account issues, and growing these existing clients. Draft your initial introduction email to introduce yourself.
Question Type



Question Type: Audio

You have been trying to meet with one of your clients for the past 3 weeks, but they have now ghosted you/not showed up to the past 2 meetings you had planned. What voicemail would you leave this client? And what would you do post this voicemail?
Question Type



Question Type: Text

A very angry customer has just called through to you.They just purchased a new product from your company and the product is not working the way it is supposed to. Detail below how you would handle this interaction.

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