TriNet Widens Its Hiring Funnel and Reduces Bias With Vervoe

The challenge

With more than 40 million unemployed Americans at the time and application rates up more than 10x for posted roles, screening on resumes alone risked filtering out capable candidates, since, as Weinberg put it, some people are very good at writing resumes and others are not. Sales recruiting in particular needed to move faster without losing quality.

The approach

TriNet built a new sales assessment profile on Vervoe, used for just over six months before extending it to its human capital partner group. Candidates complete the assessment in roughly 30 to 60 minutes on their own schedule, and Vervoe was able to deploy and customize it within days.

The results

TriNet reports stronger candidate engagement and a better overall experience, and says candidates who reach in-person interviews are performing better once they get there. In one case, a candidate’s assessment results reversed a hiring manager’s early doubts based on the resume alone. TriNet says it is still early to measure the full impact, with more evidence expected as sales hires continue to ramp up.