CUSTOMER STORY
Findex Lifts Graduate Campaign Fill Rate From 53% to 77% With Skills-First Hiring
Findex + Vervoe
RESULTS AT A GLANCE
77%
From 53% to 77%
Roles filled across the campaign
60%
From 32% to 60%
Of hires were women
39 days
From 60+ days to 39 days
Time to hire
~3,300
Applications received, tripled
About Findex
Findex is a leading Australian financial services company offering integrated accounting, business advisory, and wealth management services, with more than 100 office locations across Australia and New Zealand. Its early careers team runs a lean, high-volume graduate recruitment program each year.
QUICK FACTS
- Industry
- Financial Services & Insurance
- Headquarters
- Melbourne, Australia
- Employees
- ~2,000
- Founded
- 1987
- Offices
- 100+ across Australia and NZ
- Service lines
- 12
The challenge
Shortlisting alone could take up to two weeks, and full hiring campaigns stretched up to 90 days. Regional offices faced limited local talent supply, and screening was split between internal teams and external partners, creating a disjointed experience where too much time went to unsuitable applicants while promising candidates were missed.
The approach
In FY25, Findex moved to a skills-first model with Vervoe, replacing resume screening that filtered heavily on GPA, degree type, and discipline with role-based assessments that mirror real job tasks, so candidates are judged on the capabilities the role requires rather than their background.
The results
- Campaign fill rate rose from a 53% average to 77%, with five service lines reaching 100%
- Women made up 60% of hires, up from 32%
- 13 hires came from non-traditional degree backgrounds
- 6 trainees placed in regional areas with historically low graduate supply
- Offer acceptance of 81%.
- Candidate satisfaction of 4.6 out of 5.
- Time to hire fell from 60+ days to 39.
- Applications tripled to about 3,300.
- Shortlisting moved from weeks to days.
Vervoe assisted us to view talent differently, focusing on potential and real job scenarios to better predict on-the-job performance. It’s been a game-changer for how we hire, who we hire, and how quickly we can move.
Unlike any assessment I’ve done, it was so refreshing to get a real sense of what I’d actually be doing.
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