How To Hire A Administrative Clerk

Complete with job descriptions, skill profiles, and interview templates. Use this Administrative Clerk hiring guide to help you make the right decisions, fast.

Administrative Clerk Recruitment Guide

What does a Administrative Clerk do?

An Administrative Clerk provides clerical support to the staff in an office. These tasks usually include typing documents, making phone calls, filing and sorting records. They usually do the repetitive tasks that will help the other departments perform their jobs more efficiently.

Day to day tasks of a Administrative Clerk

Skills assessment

Administrative Clerk definition

An Administrative Clerk’s primary responsibility is to provide clerical support in an office environment. Doing the clerical tasks efficiently will play an important role in the whole office operations in that most of the departments will be able to perform their jobs smoothly.

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HIRING PROCESS

Administrative Clerk Hiring Process

Step 1: Understand the role
Step 2: Source Applicants
Step 3: Skills Assessment
Step 4: Interview
Step 5: Hire

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
Build the ideal candidate profile

Skills needed for a Administrative Clerk

An Administrative Clerk must be a multitasker and has good organizational skills. Because of the variety of clerical tasks they will do, they must be able to plan ahead and organize what needs to be prioritized accordingly.

Pro Tip

For entry-level roles, you may receive more applications compared to a senior-level position. Ensure to highlight the skills and qualifications required, and you can also give details about the company’s perks and benefits so that applicants can know if they are a good fit.

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a Administrative Clerk job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Administrative Clerk job description:

Job Title: What position are you hiring for?

Summary: What makes your company unique? What would it be like to work for you?

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization

Requirements: Skills a candidate must have to perform the job successfully

Benefits: Details of compensation, benefits, and any perks on offer

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, an Administrative Clerk must have excellent attention to details and can work with minimal supervision, but it is also nice to have Asana experience.

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SELECTING THE IDEAL CANDIDATE

Sample skill tests for a Administrative Clerk

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Question 1

Initiative

Question Type: Text

If you are assigned a task which you are not familiar with, what will be your process of completing it?
Be specific with your answers.

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Question 2

Communication

Question Type: Text

You are assisting with a project that requires input from multidisciplinary teams in the business. You are waiting on some information from a colleague who is holding up your work. You have already asked this colleague, twice, in person, however, they still have not provided anything. You understand they are busy, however, you cannot be held up any longer.

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Question 3

Attention to Detail

Question Type: Text

Read the instructions and complete each below:
1. Type your full name (Surname/first name)
2. Type your DOB (YY/MM/DD)
3. Put an “X” between your first and last name
4. If you have a middle name type it here or type “NO”
5. list your 3 key skills
6. Put a “%” around the one you think is MOST relevant to this role
7. Put an “X” after skill number 2
8. Write your favorite color before doing anything else on this test.

INTERVIEW TOP PERFORMERS

How to interview a Administrative Clerk

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

Making An Offer

How much does it cost to hire a Administrative Clerk?

The US average for an Administrative Clerk is $37,829 according to Payscale.com, while Glassdoor.com reports it at $36,644. The lowest salary reported is at $24,000 and the highest is at $56,000. Depending on the company or employer, some can offer additional pay through performance bonus or cash incentives.

Administrative Clerk Salary United States

Administrative Clerk salaries in the United States range from $24,000 – $56,000. The average falls between $36,000 – $37,000. The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.

Administrative Clerk Salary United Kingdom

Administrative Clerk salaries in the United Kingdom range from £16,000 – £25,000 (GBP). The average falls around £19,000 (GBP). The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.

Administrative Clerk Salary Australia

Administrative Clerk salaries in Australia range from $38,000 – $77,000 (AUD). The average falls around $48,000 – $64,000 (AUD). The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.