How To Hire A Administrative Clerk
Complete with job descriptions, skill profiles, and interview templates. Use this Administrative Clerk hiring guide to help you make the right decisions, fast.
Administrative Clerk Recruitment Guide
What does a Administrative Clerk do?
An Administrative Clerk provides clerical support to the staff in an office. These tasks usually include typing documents, making phone calls, filing and sorting records. They usually do the repetitive tasks that will help the other departments perform their jobs more efficiently.
Day to day tasks of a Administrative Clerk
- Keep track of office supplies and maintenance of office equipment.
- Write or rewrite minutes of the meeting.
- Transcribe recordings as needed.
- Answer telephone calls; receive mails or deliveries; distribute correspondences in the office.
- Help with bookkeeping tasks.
- Assist in timekeeping or in payroll by doing the encoding and filing of documents.
Administrative Clerk definition
An Administrative Clerk’s primary responsibility is to provide clerical support in an office environment. Doing the clerical tasks efficiently will play an important role in the whole office operations in that most of the departments will be able to perform their jobs smoothly.
HIRING PROCESS
Administrative Clerk Hiring Process
Build the ideal candidate profile
Skills needed for a Administrative Clerk
An Administrative Clerk must be a multitasker and has good organizational skills. Because of the variety of clerical tasks they will do, they must be able to plan ahead and organize what needs to be prioritized accordingly.
- Attention to Detail
- Communication
- Initiative
Pro Tip
For entry-level roles, you may receive more applications compared to a senior-level position. Ensure to highlight the skills and qualifications required, and you can also give details about the company’s perks and benefits so that applicants can know if they are a good fit.
WRITE A JOB DESCRIPTION BASED ON SKILLS
How to write a Administrative Clerk job description
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Administrative Clerk job description:
Job Title: What position are you hiring for?
Summary: What makes your company unique? What would it be like to work for you?
Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization
Requirements: Skills a candidate must have to perform the job successfully
Benefits: Details of compensation, benefits, and any perks on offer
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, an Administrative Clerk must have excellent attention to details and can work with minimal supervision, but it is also nice to have Asana experience.
SELECTING THE IDEAL CANDIDATE
Sample skill tests for a Administrative Clerk
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Question 1
Initiative
Question Type: Text
If you are assigned a task which you are not familiar with, what will be your process of completing it?
Be specific with your answers.
Question 2
Communication
Question Type: Text
You are assisting with a project that requires input from multidisciplinary teams in the business. You are waiting on some information from a colleague who is holding up your work. You have already asked this colleague, twice, in person, however, they still have not provided anything. You understand they are busy, however, you cannot be held up any longer.
Question 3
Attention to Detail
Question Type: Text
Read the instructions and complete each below:
1. Type your full name (Surname/first name)
2. Type your DOB (YY/MM/DD)
3. Put an “X” between your first and last name
4. If you have a middle name type it here or type “NO”
5. list your 3 key skills
6. Put a “%” around the one you think is MOST relevant to this role
7. Put an “X” after skill number 2
8. Write your favorite color before doing anything else on this test.
INTERVIEW TOP PERFORMERS
How to interview a Administrative Clerk
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.
Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.
Making An Offer
How much does it cost to hire a Administrative Clerk?
The US average for an Administrative Clerk is $37,829 according to Payscale.com, while Glassdoor.com reports it at $36,644. The lowest salary reported is at $24,000 and the highest is at $56,000. Depending on the company or employer, some can offer additional pay through performance bonus or cash incentives.
Administrative Clerk Salary United States
Administrative Clerk salaries in the United States range from $24,000 – $56,000. The average falls between $36,000 – $37,000. The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.
Source: Glassdoor.com; Payscale.com
Administrative Clerk Salary United Kingdom
Administrative Clerk salaries in the United Kingdom range from £16,000 – £25,000 (GBP). The average falls around £19,000 (GBP). The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.
Source: Glassdoor.com; Payscale.com
Administrative Clerk Salary Australia
Administrative Clerk salaries in Australia range from $38,000 – $77,000 (AUD). The average falls around $48,000 – $64,000 (AUD). The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.
Source: Payscale.com; Talent.com
