How To Hire An Administrative Services Manager

Complete with job descriptions, skill profiles, and interview templates. Use this Administrative Services Manager hiring guide to help you make the right decisions, fast.

Administrative Services Manager Recruitment Guide

What does a Administrative Services Manager do?

An Administrative Services Manager is responsible for the planning, directing, and coordinating support services of the company. They create, implement, and monitor department controls and systems to ensure that the office operates smoothly daily.

Day to day tasks of a Administrative Services Manager

Skills assessment

Administrative Services Manager definition

An Administrative Services Manager’s primary responsibility is to direct and oversee the performance of administrative support tasks. Further, it is also part of their job to develop, or change, implement, and evaluate department controls and systems to better improve the operations of the office. Because of this, they require a high level of strategic thinking and of technical skills as well.

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HIRING PROCESS

Administrative Services Manager Hiring Process

Step 1: Understand the role
Step 2: Source Applicants
Step 3: Skills Assessment
Step 4: Interview
Step 5: Hire

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
Build the ideal candidate profile

Skills needed for a Administrative Services Manager

An Administrative Services Manager must have excellent communication skills and problem solving skills. Because the role will require interacting with people, including staff, visitors, clients, and the management, you must be fluent and have good command of the English language.

Pro Tip

For managerial roles, you may receive fewer applications than you would for an entry-level role. Ensure that you are specific with the skill set you are hiring for so that applicants will know if they are a good match. You can also indicate the company’s mission and vision, and the performance measures for the role.

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a Administrative Services Manager job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Administrative Services Manager job description:

Job Title: What position are you hiring for?

Summary: What makes your company unique? What would it be like to work for you?

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization

Requirements: Skills a candidate must have to perform the job successfully

Benefits: Details of compensation, benefits, and any perks on offer

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, an Administrative Services Manager must be organized and strategic, but it would be nice to have a Certification for Administrative Manager.

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SELECTING THE IDEAL CANDIDATE

Sample skill tests for a Administrative Services Manager

Create a free account today to access the full assessment and more from our library

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Question 1

Problem Solving

Question Type: Text

The supplier who provides the office with all of its stationery and paper is consistently late with their shipments. They are the cheapest and their supplies are of the highest quality however, the lateness is beginning to impact the business.

What would you do in this situation?

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Question 2

Communication

Question Type: Video

Imagine it’s your first day on the new job and you are introducing yourself to the leadership team.
Please record a video of what you would say.

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Question 3

Critical Thinking

Question Type: Text

You have noticed that there is an issue in the office with absenteeism and disengaged employees. You think that these two factors are related to each other.
What would you do to understand the issues that are going on and what could you recommend to help solve them?

INTERVIEW TOP PERFORMERS

How to interview a Administrative Services Manager

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

Making An Offer

How much does it cost to hire a Administrative Services Manager?

The US average for an Administrative Services Manager is $52,019 according to Glassdoor.com. Meanwhile, Payscale.com reports it at $63,602. The lowest salary reported is at $45,000, while the highest is at $126,000. Companies differ in the total compensation packages as some can offer additional pay through performance bonus, cash incentives, or profit sharing.

Administrative Services Manager Salary United States

Administrative Services Managers’ salaries in the United States range from $45,000 – $126,000. The average falls between $52,000 – $63,000. Salaries can vary depending on the educational background, additional certifications or licenses, years of experience, and the location.

Administrative Services Manager Salary United Kingdom

Administrative Services Managers’ salaries in the United Kingdom range from £18,000 – £73,000 (GBP). The average falls between £26,000 – £56,000 (GBP). Salaries can vary depending on the educational background, additional certifications or licenses, years of experience, and the location.

Administrative Services Manager Salary Australia

Administrative Services Managers’ salaries in Australia range from $65,000 – $127,000 (AUD). The average falls between $84,000 – $92,000 (AUD). Salaries can vary depending on the educational background, additional certifications or licenses, years of experience, and the location.