How To Hire An Administration Officer
Complete with job descriptions, skill profiles, and interview templates. Use this Administration Officer hiring guide to help you make the right decisions, fast.
Administration Officer Recruitment Guide
What does a Administration Officer do?
An Administration Officer is responsible for assisting and supervising the daily overall administrative operations in an office. This includes attending to visitors and clients, phone calls, supervising the cleaning and messengerial activities, as well as maintaining the filing system and supplies.
Day to day tasks of a Administration Officer
- Prepare reports or presentations as needed.
- Oversee the inventory of office and stationery supplies and ensure to request order when necessary.
- Build and maintain filing systems, both physical and digital.
- Attend to clients, visitors, and colleagues.
- Arrange the schedule for the use of meeting or conference rooms.
- Receive all correspondences, including mails, letters, and deliveries, and ensure to distribute it accordingly.
Administration Officer definition
An Administration Officer’s primary responsibility is to supervise the administrative operations in the office. They will also assist in running the administrative operations and help in areas where needed. Because of this, they require multitasking skills and ability to handle work efficiently even when under pressure.
HIRING PROCESS
Administration Officer Hiring Process
Build the ideal candidate profile
Skills needed for a Administration Officer
An Administration Officer must be organized and customer-focused. Because of the number of tasks that need to be supervised daily, an Administration Officer must be able to prioritize and pay attention to the important ones so they can run the operations smoothly. Being customer-focused will also enable them to work comfortably with both clients and visitors.
- Technical Ability
- Communication
- Organization
Pro Tip
For supervisory roles, you may receive fewer applications compared to entry-level positions. Ensure to highlight the skills and qualifications required so that applicants can know if they are fit. You may also provide details about the company and how the role will help in achieving the company’s goals.
WRITE A JOB DESCRIPTION BASED ON SKILLS
How to write a Administration Officer job description
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Administration Officer job description:
Job Title: What position are you hiring for?
Summary: What makes your company unique? What would it be like to work for you?
Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization
Requirements: Skills a candidate must have to perform the job successfully
Benefits: Details of compensation, benefits, and any perks on offer
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, an Administration Officer must be organized and a multitasker, but it would also be nice to have knowledge on accounting and finance processes.
SELECTING THE IDEAL CANDIDATE
Sample skill tests for a Administration Officer
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Question 1
Organization
Question Type: Text
Administrative Assistants tend to be working on multiple different projects at one time, describe how you organize your day in order to ensure you keep on top of a busy workload, how do you determine what is a priority?
Question 2
Communication
Question Type: Video
It is your first day in your new role, you have been asked to stand up and introduce yourself to the office.
Please record a video of you introducing yourself.
Question 3
Technical Ability
Question Type: Text
You have been asked to set up a boardroom meeting for the CEO and some high-level clients.
While setting up you realize that the projector that is being used to showcase the Powerpoints is still sitting in the box, you have no idea how to set it up but you have been asked to make sure it is ready.
What do you do?
INTERVIEW TOP PERFORMERS
How to interview a Administration Officer
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.
Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.
Making An Offer
How much does it cost to hire a Administration Officer?
The US average for an Administration Officer is $48,576 as reported by Glassdoor.com, while Salary.com reports it at $68,489. The lowest reported salary is at $37,000, while the highest is at $141,000. Companies’ compensation packages vary as some can offer additional pay through bonus, incentives, or profit sharing benefit.
Administration Officer Salary United States
Administration Officers’ salaries in the United States range from $37,000 – $141,000. The average falls between $48,000 – $68,000. Salaries can still vary depending on the educational background, years of experience, additional skills, and the location.
Source: Glassdoor.com; Salary.com
Administration Officer Salary United Kingdom
Administration Officers’ salaries in the Kingdom range from £17,000 – £28,000 (GBP). The average falls between £20,000 – £22,000 (GBP). Salaries can still vary depending on the educational background, years of experience, additional skills, and the location.
Source: Glassdoor.com; Payscale.com
Administration Officer Salary Australia
Administration Officers’ salaries in Australia range from $44,000 – $82,000 (AUD). The average falls between $54,000 – $67,000 (AUD). Salaries can still vary depending on the educational background, years of experience, additional skills, and the location.
Source: Talent.com; Payscale.com
