How To Hire An Administration Officer

Complete with job descriptions, skill profiles, and interview templates. Use this Administration Officer hiring guide to help you make the right decisions, fast.

Administration Officer Recruitment Guide

What does a Administration Officer do?

An Administration Officer is responsible for assisting and supervising the daily overall administrative operations in an office. This includes attending to visitors and clients, phone calls, supervising the cleaning and messengerial activities, as well as maintaining the filing system and supplies.

Day to day tasks of a Administration Officer

Skills assessment

Administration Officer definition

An Administration Officer’s primary responsibility is to supervise the administrative operations in the office. They will also assist in running the administrative operations and help in areas where needed. Because of this, they require multitasking skills and ability to handle work efficiently even when under pressure.

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HIRING PROCESS

Administration Officer Hiring Process

Step 1: Understand the role
Step 2: Source Applicants
Step 3: Skills Assessment
Step 4: Interview
Step 5: Hire

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
Build the ideal candidate profile

Skills needed for a Administration Officer

An Administration Officer must be organized and customer-focused. Because of the number of tasks that need to be supervised daily, an Administration Officer must be able to prioritize and pay attention to the important ones so they can run the operations smoothly. Being customer-focused will also enable them to work comfortably with both clients and visitors.

Pro Tip

For supervisory roles, you may receive fewer applications compared to entry-level positions. Ensure to highlight the skills and qualifications required so that applicants can know if they are fit. You may also provide details about the company and how the role will help in achieving the company’s goals.

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a Administration Officer job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Administration Officer job description:

Job Title: What position are you hiring for?

Summary: What makes your company unique? What would it be like to work for you?

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization

Requirements: Skills a candidate must have to perform the job successfully

Benefits: Details of compensation, benefits, and any perks on offer

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, an Administration Officer must be organized and a multitasker, but it would also be nice to have knowledge on accounting and finance processes.

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SELECTING THE IDEAL CANDIDATE

Sample skill tests for a Administration Officer

Create a free account today to access the full assessment and more from our library

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Question 1

Organization

Question Type: Text

Administrative Assistants tend to be working on multiple different projects at one time, describe how you organize your day in order to ensure you keep on top of a busy workload, how do you determine what is a priority?

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Question 2

Communication

Question Type: Video

It is your first day in your new role, you have been asked to stand up and introduce yourself to the office.
Please record a video of you introducing yourself.

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Question 3

Technical Ability

Question Type: Text

You have been asked to set up a boardroom meeting for the CEO and some high-level clients.

While setting up you realize that the projector that is being used to showcase the Powerpoints is still sitting in the box, you have no idea how to set it up but you have been asked to make sure it is ready.

What do you do?

INTERVIEW TOP PERFORMERS

How to interview a Administration Officer

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

Making An Offer

How much does it cost to hire a Administration Officer?

The US average for an Administration Officer is $48,576 as reported by Glassdoor.com, while Salary.com reports it at $68,489. The lowest reported salary is at $37,000, while the highest is at $141,000. Companies’ compensation packages vary as some can offer additional pay through bonus, incentives, or profit sharing benefit.

Administration Officer Salary United States

Administration Officers’ salaries in the United States range from $37,000 – $141,000. The average falls between $48,000 – $68,000. Salaries can still vary depending on the educational background, years of experience, additional skills, and the location.

Administration Officer Salary United Kingdom

Administration Officers’ salaries in the Kingdom range from £17,000 – £28,000 (GBP). The average falls between £20,000 – £22,000 (GBP). Salaries can still vary depending on the educational background, years of experience, additional skills, and the location.

Administration Officer Salary Australia

Administration Officers’ salaries in Australia range from $44,000 – $82,000 (AUD). The average falls between $54,000 – $67,000 (AUD). Salaries can still vary depending on the educational background, years of experience, additional skills, and the location.