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Inside Sales Representative Skills Assessment

Assessment Category

Sales

Inside Sales Representative Skills Assessment

Assessment Details
Author
Vervoe
Questions
9
AudioTextVideo
Skills
3
CommunicationProduct KnowledgeTime Management
Use Assessment Template
Assessment Summary
Inside Sales Representatives are for the selling of products and services, over the phone or in a store based setting. They are responsible for developing new leads, looking after existing clients, communicating with customers, understanding their needs and ensuring a smooth sales process. They are required to meet sales goals – Inside Sales Representatives are the principal point of contact between a business and its customers.This assessment contains 9 questions that test the candidate’s ability to pitch the business product, manage their time effectively, as well as demonstrate their ability to proficiently communicate with existing and potential clients.
Skills tested in this assessment
You can expect to learn how the applicant would juggle the day to day responsibilities of an Inside Sales representative role. You’ll get a sense of their personality and charisma in the video questions, along with their time management skills and ability to master a product.. You will see how they prioritise and organise their days/weeks to ensure incoming business revenue, whilst retaining existing clients.
What to test with this assessment
The skills tested in this assessment for an Inside Sales Representative include their ability to showcase their product knowledge and how they would pitch the product or service to prospects. Their answers will demonstrate their time management skills, and you will get a feel for their ability to communicate quickly and effectively, build rapport, and navigate client interactions.

About the Inside Sales Representative Skills Assessment

Want to hire the Inside Sales Representative to help your business? Use our expert Inside Sales Representativer skills test to hire the best person and never make another bad hire.

The role of a Inside Sales Representative is essential in selling products to customers either in store or over the phone. They interact directly with customers and are required to work towards meeting sales quotas and objectives.

This Inside Sales Representative test assesses whether job candidates have all of the necessary skills to deliver an effective sales pitch and turn prospects into customers. This can include having strong time management skills, having extensive product knowledge and being able to effectively communicate with all stakeholders.

Candidates who perform well on this Inside Sales Representative skills assessment will have all the technical skills to promote the business and make sales to customers. They will also have the necessary soft skills to remain organized at all times and keep up with a busy work load.

A candidate with strong time management skills is able to prioritize tasks and use their time effectively to maximise productivity at work. They work effectively and efficiently to ensure they get all projects completed within the deadline timeframe.
People that have strong communication skills are able to receive and give information to others in both a verbal and written form. Being a strong communicator includes being able to effectively listen and speak to others, allowing candidates to work collaboratively with other team members.
A candidate with product knowledge knows everything about the product they are selling, and can communicate the features, benefits, updates, and support assistance to any potential or current customer.
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Inside Sales Representative Online Test Sample Questions

Create a free account today to access the full Inside Sales Representative skills assessment test and more from our assessment library

Question Type

Question

Time Management

Question Type: Text

You have an extremely busy day ahead. A meeting with your boss you need to prepare for, 2 client proposals, (less urgent) client emails to respond to, and a training session. How do you plan your day to ensure efficiency?
Question Type

Question

Product Knowledge

Question Type: Audio

You are at an industry gathering and are having a good conversation with a potential client. They currently use your direct competitor and throw out a "what makes you different." Without being too aggressively salesy, what would your 1 minute product pitch be?
Question Type

Question

Communication

Question Type: Audio

A client has called and left you a disgruntled voicemail around a system that is not working and disrupting their day to day work flow, and requesting you call back urgently. You get their voicemail when you call back - using audio leave a message to the client to preserve the client/business relationship (less than 60 seconds)

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Frequently asked questions

Yes, all assessments are fully customizable meaning you can edit a word or two or delete the question and add your own. You can also customize correct answer samples to your exact business specifications.

We offer assessments for any stage of your hiring process.

Top of Funnel: Screen candidates at the top of the funnel with interactive multiple choice questions that include multi media choices. You’ll be able to test knowledge quickly and keep candidates engaged. Assessments are quick to complete ~20min

Mid Funnel: Combine a variety of question types like multiple choice with media, video responses to see how they communicate and a couple of presentation or spreadsheet questions to dig deeper into their technical knowledge. Assessments take ~40min to complete.

Bottom Funnel: A great opportunity to focus on a single outcome and test extensively with a more elaborate question and some documentation around the process. Assessments take ~ 1.5 hrs to complete.

You can completely customize an assessment for your brand including logo, colors and intro videos. You are also able to customize all of the candidate messaging so that it’s unique to your brand and business.

No, Vervoe assessments test for a range of both job specific hard skills and soft skills like communication or attention to detail. This means you’re testing a complete set of skills so you can be confident the candidate you hire not only has the skills to do the job but that culturally and behaviourally they’re the right fit for your business too.

We offer a range of interactive question types including code challenges, presentations, spreadsheets, document uploads, video, audio, multiple choice with media options and more. Each question type is a sample version of the real life tool. For example a code challenge is a snapshot of a live developer environment where a candidate can complete a specific task.
We have an extensive online help center with video and written tutorials to help you get up and running. Our friendly customer success team is also only a question away and can be contacted via our help center.
Yes, all skills assessment are customizable and can be created to simulate a job or task. This provides the ability to test a candidate on real-life skills and abilities required for the role. A unique combination of different types of questions can simulate how a candidate will perform in different scenarios.

Combining a detailed job description with a skills assessment can help to identify the specific skills and knowledge required for a job, and can streamline the candidate selection process. By writing a clear and concise job description, hiring managers can attract the right candidates for each role.

Vervoe's comprehensive recruitment guides provide a competency framework that maps out the core job-related skills and soft skills required for success in the role. A recruitment guide helps understand the hiring process of building the ideal candidate profile, writing an accurate job description based on skills, selecting the ideal candidate, interviewing top performers, and making a job offer.

Vervoe is the most sophisticated skill testing recruitment software on the market. It uses advanced machine learning to create tailored skills assessments that are instantly auto-gradable, allowing companies to test candidates for any skill, and automatically grade their response at any scale.

Vervoe’s automated AI-powered screening leads to 90% reduction in time to hire, and 67% fewer interviews per hire.

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