Inside Sales Representative Skills Assessment

Inside Sales Representative Skills Assessment

Assessment Summary
Inside Sales Representatives are for the selling of products and services, over the phone or in a store based setting. They are responsible for developing new leads, looking after existing clients, communicating with customers, understanding their needs and ensuring a smooth sales process. They are required to meet sales goals – Inside Sales Representatives are the principal point of contact between a business and its customers.This assessment contains 9 questions that test the candidate’s ability to pitch the business product, manage their time effectively, as well as demonstrate their ability to proficiently communicate with existing and potential clients.
Skills tested in this assessment
You can expect to learn how the applicant would juggle the day to day responsibilities of an Inside Sales representative role. You’ll get a sense of their personality and charisma in the video questions, along with their time management skills and ability to master a product.. You will see how they prioritise and organise their days/weeks to ensure incoming business revenue, whilst retaining existing clients.
What to test with this assessment
The skills tested in this assessment for an Inside Sales Representative include their ability to showcase their product knowledge and how they would pitch the product or service to prospects. Their answers will demonstrate their time management skills, and you will get a feel for their ability to communicate quickly and effectively, build rapport, and navigate client interactions.

About the Inside Sales Representative Skills Assessment

Want to hire the Inside Sales Representative to help your business? Use our expert Inside Sales Representativer skills test to hire the best person and never make another bad hire.

The role of a Inside Sales Representative is essential in selling products to customers either in store or over the phone. They interact directly with customers and are required to work towards meeting sales quotas and objectives.

This Inside Sales Representative test assesses whether job candidates have all of the necessary skills to deliver an effective sales pitch and turn prospects into customers. This can include having strong time management skills, having extensive product knowledge and being able to effectively communicate with all stakeholders.

Candidates who perform well on this Inside Sales Representative skills assessment will have all the technical skills to promote the business and make sales to customers. They will also have the necessary soft skills to remain organized at all times and keep up with a busy work load.


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Question Type


Time Management

Question Type: Text

You have an extremely busy day ahead. A meeting with your boss you need to prepare for, 2 client proposals, (less urgent) client emails to respond to, and a training session. How do you plan your day to ensure efficiency?
Question Type


Product Knowledge

Question Type: Audio

You are at an industry gathering and are having a good conversation with a potential client. They currently use your direct competitor and throw out a "what makes you different." Without being too aggressively salesy, what would your 1 minute product pitch be?
Question Type



Question Type: Audio

A client has called and left you a disgruntled voicemail around a system that is not working and disrupting their day to day work flow, and requesting you call back urgently. You get their voicemail when you call back - using audio leave a message to the client to preserve the client/business relationship (less than 60 seconds)

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