STEP 1
Build the Ideal Candidate Profile
To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.
How To Hire An Administration Assistant
Admin & OfficeComplete with job descriptions, skill profiles, and interview templates. Use this Administration Assistant hiring guide to help you make the right decisions, fast.
ADMINISTRATION ASSISTANT RECRUITMENT GUIDE
What does a Administration Assistant do?
An Administration Assistant is responsible for most of the clerical tasks to ensure that employees can work efficiently and supports other staff. Most of these clerical tasks include answering phone calls, supporting with documents, ordering, receiving mail and other deliveries, and filing or sorting through paperworks.
Day to day tasks of a Administration Assistant
- Greet visitors upon entry and accommodate their requests or concerns.
- Answer phone calls and transfer to the appropriate department, if necessary.
- Receive and distribute mail and other deliveries.
- Prepare communication materials such as memos, announcements, invoices, and the likes.
- Maintain filing systems, both physical and digital.
- Ensure the work stations are clean and neat.
ADMINISTRATION ASSISTANT DEFINITION
An Administration Assistant’s primary responsibility is to provide administrative and clerical support to the company. This helps other employees to be able to be more efficient in their day to day jobs. Because of the nature of the job, they require good communication skills and being organised to enable them to deal with all staff members proficiently.
HIRING PROCESS
Administration Assistant Hiring Process
STEP 2
Write A Job Description Based On Skills
Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.
STEP 3
Selecting The Ideal Candidate
See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.
STEP 4
Interview Top Performers
Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.
STEP 5
Making An Offer
Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
BUILD THE IDEAL CANDIDATE PROFILE
Skills needed for a Administration Assistant
An Administration Assistant must have good communication skills as he/she will interact with people whether via call or in person. He/she will accept visitors and deliver mail and other correspondence to staff. He/she must also be organized as most of the day to day tasks vary.
- Organization
- Communication
- Attention to Detail
WRITE A JOB DESCRIPTION BASED ON SKILLS
How to write a Administration Assistant job description
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Administration Assistant job description:
- Job Title
- What position are you hiring for?
- Summary
- What makes your company unique? What would it be like to work for you?
- Responsibilities
- An overview of the role’s day-to-day activities, and how the position contributes to the organization
- Requirements
- Skills a candidate must have to perform the job successfully
- Benefits
- Details of compensation, benefits, and any perks on offer
SELECTING THE IDEAL CANDIDATE
Sample skill tests for a Administration Assistant
Create a free account today to access the full assessment and more from our library
Question 1
OrganizationQuestion Type: Text
As an administrative assistant, you will be working across many different teams and projects. How will you keep track of each project and what is required from you and when?
Question 2
CommunicationQuestion Type: Video
Please record a short video outlining your relevant experience and why you think you would be a great fit for this role.
Question 3
Attention to DetailQuestion Type: Presentation
Your boss, Bob, has asked you to make some quick edits to a presentation he is about to give. He has annotated the presentation with yellow sticky notes indicating what he needs changed.
INTERVIEW TOP PERFORMERS
How to interview a Administration Assistant
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.
Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.
MAKING AN OFFER
How much does it cost to hire a Administration Assistant?
The US average for an Administration Assistant is $37,491 according to Glassdoor.com. Meanwhile, it is at $42,946 according to Salary.com. The lowest reported figure is at $31,000, and the highest is at $48,467.
United States
Administration Assistant salaries in the United States range from $31,000 - 48,467. The salary depends on the years of experience, additional skills, and location.
Source: Source: Salary.com, Glassdoor.com
United Kingdom
Administration Assistant average salaries in the United Kingdom range from £18,826 - £21,734 (GBP), according to Payscale.com and Glassdoor.com, respectively.
Source: Source: Payscale.com, Glassdoor.com
Australia
Administration Assistant average salaries in Australia range from $49,690 - $67,777 (AUD), according to Payscale.com and Talent.com, respectively. Entry level positions can start at a lower rate of up to $39,000 (AUD), but more experienced ones can be offered up to $77,217 (AUD).
Source: Source: Payscale.com, Talent.com