How To Hire A Practice Manager

Complete with job descriptions, skill profiles, and interview templates. Use this Practice Manager hiring guide to help you make the right decisions, fast.

Practice Manager Recruitment Guide

What does a Practice Manager do?

A Practice Manager is responsible for overseeing the administrative tasks and business operations of a medical office. They are responsible for all the administrative staff and managing the budget of the operations. They can also be known as Healthcare Office Manager.

Day to day tasks of a Practice Manager

Skills assessment

Practice Manager definition

A Practice Manager’s primary responsibility is to oversee the daily operations of the administrative and business side of a medical office. Because of this, they should have impeccable leadership skills to be able to manage all administrative and medical staff, while maintaining the smooth operations in the office.

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HIRING PROCESS

Practice Manager Hiring Process

Step 1: Understand the role
Step 2: Source Applicants
Step 3: Skills Assessment
Step 4: Interview
Step 5: Hire

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
Build the ideal candidate profile

Skills needed for a Practice Manager

A Practice Manager must be a good leader to ensure that the daily administrative and business operations in the medical office runs smoothly. They should also be strategic to be able to identify points that need improvement, and areas that can be reinforced.

Pro Tip

For managerial roles, you may receive fewer applications compared to entry-level positions. Ensure to emphasize the skills and qualifications required for the role, and indicate the expectations for the role so that applicants can measure if they are a good fit.

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a Practice Manager job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Practice Manager job description:

Job Title: What position are you hiring for?

Summary: What makes your company unique? What would it be like to work for you?

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization

Requirements: Skills a candidate must have to perform the job successfully

Benefits: Details of compensation, benefits, and any perks on offer

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Practice Manager must have exemplary leadership skills to efficiently run the operations, but it would be nice to have Quickbooks experience.

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SELECTING THE IDEAL CANDIDATE

Sample skill tests for a Practice Manager

Create a free account today to access the full assessment and more from our library

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Question 1

Leadership

Question Type: Text

Describe how you would communicate your performance expectations to employees or colleagues.
When answering, think about the steps you would take to communicate expectations.
How would you ensure that the person understood the importance and impact of his/her role? How would you ensure that he/she fully understood his/her responsibilities?

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Question 2

Finance

Question Type: File Upload

You notice that there have been fewer people through the clinic recently which has impacted profit. What strategies could you implement to help improve the number of people through the clinic?

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Question 3

Critical Thinking

Question Type: Text

You have a task to review all of the processes and procedures in the clinic to make recommendations for what needs improvement.

This is a huge task, where do you start?

INTERVIEW TOP PERFORMERS

How to interview a Practice Manager

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

Making An Offer

How much does it cost to hire a Practice Manager?

The US average for a Practice Manager is $61,014 according to Glassdoor.com, while Payscale.com reports it at $62,093. Some companies can offer as high as $111,000, while some can start at $42,000. Depending on the companies, some offer additional pay through cash bonus, commissions, or profit sharing.

Practice Manager Salary United States

Practice Managers’ salaries in the United States range from $42,000 – $111,000 (USD). The average falls between $60,000 – $62,000 (USD). The salary range varies depending on the educational background, years of experience in the profession, and the location.

Practice Manager Salary United Kingdom

Practice Managers’ salaries in the United Kingdom range from £22,000 – £81,000 (GBP). The average falls between £30,000 – £46,000 (GBP). The salary range varies depending on the educational background, years of experience in the profession, and the location.

Practice Manager Salary Australia

Practice Managers’ salaries in Australia range from $53,000 – $140,000 (AUD). The average falls between $70,000 – $107,000 (AUD). The salary range varies depending on the educational background, years of experience in the profession, and the location.