How To Hire A Practice Manager
Complete with job descriptions, skill profiles, and interview templates. Use this Practice Manager hiring guide to help you make the right decisions, fast.
Practice Manager Recruitment Guide
What does a Practice Manager do?
A Practice Manager is responsible for overseeing the administrative tasks and business operations of a medical office. They are responsible for all the administrative staff and managing the budget of the operations. They can also be known as Healthcare Office Manager.
Day to day tasks of a Practice Manager
- Interact with patients and visitors to address any concerns or complaints.
- Supervise the day to day operations in the office.
- Hire, train, and oversee the administrative staff.
- Oversee the finances of the operations, and look after the budgets and payroll.
- Closely work with the medical staff to analyze business strategies and assess needs for improvement.
- Oversee inventory of office and medical supply.
- Ensure compliance to company policies and procedures.
Practice Manager definition
A Practice Manager’s primary responsibility is to oversee the daily operations of the administrative and business side of a medical office. Because of this, they should have impeccable leadership skills to be able to manage all administrative and medical staff, while maintaining the smooth operations in the office.
HIRING PROCESS
Practice Manager Hiring Process
Build the ideal candidate profile
Skills needed for a Practice Manager
A Practice Manager must be a good leader to ensure that the daily administrative and business operations in the medical office runs smoothly. They should also be strategic to be able to identify points that need improvement, and areas that can be reinforced.
- Critical Thinking
- Leadership
- Finance
Pro Tip
For managerial roles, you may receive fewer applications compared to entry-level positions. Ensure to emphasize the skills and qualifications required for the role, and indicate the expectations for the role so that applicants can measure if they are a good fit.
WRITE A JOB DESCRIPTION BASED ON SKILLS
How to write a Practice Manager job description
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Practice Manager job description:
Job Title: What position are you hiring for?
Summary: What makes your company unique? What would it be like to work for you?
Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization
Requirements: Skills a candidate must have to perform the job successfully
Benefits: Details of compensation, benefits, and any perks on offer
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Practice Manager must have exemplary leadership skills to efficiently run the operations, but it would be nice to have Quickbooks experience.
SELECTING THE IDEAL CANDIDATE
Sample skill tests for a Practice Manager
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Question 1
Leadership
Question Type: Text
Describe how you would communicate your performance expectations to employees or colleagues.
When answering, think about the steps you would take to communicate expectations.
How would you ensure that the person understood the importance and impact of his/her role? How would you ensure that he/she fully understood his/her responsibilities?
Question 2
Finance
Question Type: File Upload
You notice that there have been fewer people through the clinic recently which has impacted profit. What strategies could you implement to help improve the number of people through the clinic?
Question 3
Critical Thinking
Question Type: Text
You have a task to review all of the processes and procedures in the clinic to make recommendations for what needs improvement.
This is a huge task, where do you start?
INTERVIEW TOP PERFORMERS
How to interview a Practice Manager
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.
Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.
Making An Offer
How much does it cost to hire a Practice Manager?
The US average for a Practice Manager is $61,014 according to Glassdoor.com, while Payscale.com reports it at $62,093. Some companies can offer as high as $111,000, while some can start at $42,000. Depending on the companies, some offer additional pay through cash bonus, commissions, or profit sharing.
Practice Manager Salary United States
Practice Managers’ salaries in the United States range from $42,000 – $111,000 (USD). The average falls between $60,000 – $62,000 (USD). The salary range varies depending on the educational background, years of experience in the profession, and the location.
Source:Glassdoor.com; Payscale.com
Practice Manager Salary United Kingdom
Practice Managers’ salaries in the United Kingdom range from £22,000 – £81,000 (GBP). The average falls between £30,000 – £46,000 (GBP). The salary range varies depending on the educational background, years of experience in the profession, and the location.
Source: Glassdoor.com; Payscale.com
Practice Manager Salary Australia
Practice Managers’ salaries in Australia range from $53,000 – $140,000 (AUD). The average falls between $70,000 – $107,000 (AUD). The salary range varies depending on the educational background, years of experience in the profession, and the location.
Source: Talent.com; Payscale.com
