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Internal Sales Skills Assessment

Assessment Category

Sales

Internal Sales Skills Assessment

Assessment Details
Author
Vervoe
Questions
9
AudioTextVideo
Skills
3
Active LearningOrganizationSales
Use Assessment Template
Assessment Summary
Internal Sales team members play a fundamental role in achieving customer acquisition and revenue growth targets. They will support the activities of the external sales team, respond to new sales opportunities, and address the needs of our existing customers. This assessment contains 9 questions that test the candidate’s organisational skills, their ability to listen and understand customer needs, and ultimately, make sales.
Skills tested in this assessment
The skills tested in this assessment for an Internal Sales Rep include their ability to actively listen, stay organised through various processes, and how they handle the pressure of selling. The questions should showcase their ability to communicate and understand clients and prospects, strategies to stay organised amongst competing priorities, and recognise target markets and make sales.
What to test with this assessment
You can expect to learn whether the candidate is a strong listener, has developed organisational skills and is capable of selling or working under pressure. You’ll get a sense of their communication style in the audio and video questions, along with their ability to pitch. And, you’ll learn whether they have processes in place to stay organised and be as effective and efficient as possible in making sales.

About the Internal Sales Skills Assessment

Want to hire the best Internal Sales to help your business? Use our expert Internal Sales skills test to hire the best person and never make another bad hire.

The role of a Internal Sales is essential in ensuring the company meets their revenue targets by addressing the needs of current customers and attracting new customers. They must be able to nurture relationships with clients and help clients to overcome any hesitations they may have about working with the business.

This Internal Sales test assesses whether job candidates have all of the necessary skills to work collaboratively and cooperatively with all clients and colleagues to ensure revenue and profit targets are met. This can include being an active listener, develop and implement strong sales strategies, and being extremely organized.

Candidates who perform well on this Internal Sales skills assessment will have all the technical skills to develop a strong sales pitch to all potential clients to convert them into customers. They will also have the necessary soft skills to actively listen to all current and potential clients to ensure their needs are met.

People that have strong organizational skills are able to manage and keep track of many different activities on a daily basis. They are able to effectively plan and complete tasks and projects, and co-ordinate activities in a systematic way.
A candidate with strong sales skills will have extensive knowledge of selling techniques and strategies, and have deep product knowledge. They will have the ability to create and execute an effective sales pitch in order to convince current and potential clients to make a purchase.
It is extremely important for every employee to have strong active listening skills. This will help them to follow directions effectively, and importantly it will help them to be a good team member. Being a good listener will ensure that the employee is able to accurately understand information that is communicated to them, and they will be able to participate in meaningful and strategic business conversations. A candidate with active listening skills will not only hear what someone is saying, but also deeply understand the entire message being communicated.
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LEADING SKILLS ASSESSMENTS

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Vervoe skills assessments test a range of skills in one engaging, user-friendly flow. Unlock the hidden potential of candidates and remove unnecessary offline stages from your hiring process. Increase productivity and make decisions confidently with complete transparency around candidate scoring with data-rich profiles that make it simple to compare top performers.

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Internal Sales Online Test Sample Questions

Create a free account today to access the full Internal Sales skills assessment test and more from our assessment library

Question Type

Question

Organization

Question Type: Text

What is the number one thing you have learned or started doing that has helped you save time and become more efficient in your daily process?
Question Type

Question

Active Listening

Question Type: Audio

If a client is unable to effectively communicate their concerns, needs or what they really mean in a given situation, are you still obtain necessary information from them? How do you do so? Talk us through it in a 2-3 minute audio recording.
Question Type

Question

Sales

Question Type: Audio

A customer comes to you and says "the product doesn't do what it's supposed to do, I want my money back". How would you respond?

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Results are displayed with overall scores and rank plus breakdowns of achievements for individual skills. Top performers are easy to spot with badges and trophies.

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Frequently asked questions

Yes, all assessments are fully customizable meaning you can edit a word or two or delete the question and add your own. You can also customize correct answer samples to your exact business specifications.

We offer assessments for any stage of your hiring process.

Top of Funnel: Screen candidates at the top of the funnel with interactive multiple choice questions that include multi media choices. You’ll be able to test knowledge quickly and keep candidates engaged. Assessments are quick to complete ~20min

Mid Funnel: Combine a variety of question types like multiple choice with media, video responses to see how they communicate and a couple of presentation or spreadsheet questions to dig deeper into their technical knowledge. Assessments take ~40min to complete.

Bottom Funnel: A great opportunity to focus on a single outcome and test extensively with a more elaborate question and some documentation around the process. Assessments take ~ 1.5 hrs to complete.

You can completely customize an assessment for your brand including logo, colors and intro videos. You are also able to customize all of the candidate messaging so that it’s unique to your brand and business.

No, Vervoe assessments test for a range of both job specific hard skills and soft skills like communication or attention to detail. This means you’re testing a complete set of skills so you can be confident the candidate you hire not only has the skills to do the job but that culturally and behaviourally they’re the right fit for your business too.

We offer a range of interactive question types including code challenges, presentations, spreadsheets, document uploads, video, audio, multiple choice with media options and more. Each question type is a sample version of the real life tool. For example a code challenge is a snapshot of a live developer environment where a candidate can complete a specific task.
We have an extensive online help center with video and written tutorials to help you get up and running. Our friendly customer success team is also only a question away and can be contacted via our help center.
Yes, all skills assessment are customizable and can be created to simulate a job or task. This provides the ability to test a candidate on real-life skills and abilities required for the role. A unique combination of different types of questions can simulate how a candidate will perform in different scenarios.

Combining a detailed job description with a skills assessment can help to identify the specific skills and knowledge required for a job, and can streamline the candidate selection process. By writing a clear and concise job description, hiring managers can attract the right candidates for each role.

Vervoe's comprehensive recruitment guides provide a competency framework that maps out the core job-related skills and soft skills required for success in the role. A recruitment guide helps understand the hiring process of building the ideal candidate profile, writing an accurate job description based on skills, selecting the ideal candidate, interviewing top performers, and making a job offer.

Vervoe is the most sophisticated skill testing recruitment software on the market. It uses advanced machine learning to create tailored skills assessments that are instantly auto-gradable, allowing companies to test candidates for any skill, and automatically grade their response at any scale.

Vervoe’s automated AI-powered screening leads to 90% reduction in time to hire, and 67% fewer interviews per hire.

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