Internal Sales Skills Assessment

Internal Sales Skills Assessment

Assessment Details
Assessment Summary
Internal Sales team members play a fundamental role in achieving customer acquisition and revenue growth targets. They will support the activities of the external sales team, respond to new sales opportunities, and address the needs of our existing customers. This assessment contains 9 questions that test the candidate’s organisational skills, their ability to listen and understand customer needs, and ultimately, make sales.
Skills tested in this assessment
The skills tested in this assessment for an Internal Sales Rep include their ability to actively listen, stay organised through various processes, and how they handle the pressure of selling. The questions should showcase their ability to communicate and understand clients and prospects, strategies to stay organised amongst competing priorities, and recognise target markets and make sales.
What to test with this assessment
You can expect to learn whether the candidate is a strong listener, has developed organisational skills and is capable of selling or working under pressure. You’ll get a sense of their communication style in the audio and video questions, along with their ability to pitch. And, you’ll learn whether they have processes in place to stay organised and be as effective and efficient as possible in making sales.

About the Internal Sales Skills Assessment

Want to hire the best Internal Sales to help your business? Use our expert Internal Sales skills test to hire the best person and never make another bad hire.

The role of a Internal Sales is essential in ensuring the company meets their revenue targets by addressing the needs of current customers and attracting new customers. They must be able to nurture relationships with clients and help clients to overcome any hesitations they may have about working with the business.

This Internal Sales test assesses whether job candidates have all of the necessary skills to work collaboratively and cooperatively with all clients and colleagues to ensure revenue and profit targets are met. This can include being an active listener, develop and implement strong sales strategies, and being extremely organized.

Candidates who perform well on this Internal Sales skills assessment will have all the technical skills to develop a strong sales pitch to all potential clients to convert them into customers. They will also have the necessary soft skills to actively listen to all current and potential clients to ensure their needs are met.


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Question Type



Question Type: Text

What is the number one thing you have learned or started doing that has helped you save time and become more efficient in your daily process?
Question Type


Active Listening

Question Type: Audio

If a client is unable to effectively communicate their concerns, needs or what they really mean in a given situation, are you still obtain necessary information from them? How do you do so? Talk us through it in a 2-3 minute audio recording.
Question Type



Question Type: Audio

A customer comes to you and says "the product doesn't do what it's supposed to do, I want my money back". How would you respond?

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