Retail Associate
Use this comprehensive Retail Associate job description to help you attract candidates with the right skills to perform in your business. This job description template is optimized for easy posting to online job boards or career pages.
How To Write A Retail Associate Job Description
Summary:
- Why is the role being filled?
- How does this role fit into the organization and the team?
- What makes your company unique?
- What would it be like to work for your company?
Requirements:
- What technical skills are needed for this role?
- Which soft skills are applicable for this role?
- What are the nice-to-have experiences of your ideal candidate?
- Include availability preferences in this section
Responsibilities:
- What are the key deliverables for this role?
- What does the day-to-day of this role look like?
Benefits:
- Compensation & bonuses
- Employee benefits & perks
- Ongoing training benefits
To find the best person for the role, you need to understand what the role involves. Before creating a Retail Associate job description, we recommend building your ideal Retail Associate Skills Profile. You can complete this skills profile with the hiring manager to define the role, contribution, and skills needed. Here are some examples of skills to include in your Retail Associate job description:
Attention to Detail
Active Listening
Communication
Retail Associate Job Description
Are you a positive Retail Associate who is passionate about providing the best possible customer service?
Retail Associate Job Description Summary
Our company is seeking a Retail Associate to the first point of contact for our customers, recommend products, and expanding sales. You will be a fast and willing learner, demonstrate excellent listening skills, and always put the customer first. You will be a team player who assists across the board as needed.
About Your Company
[Insert 3-4 sentences summarizing what your company does. Share your mission, vision, and a little bit about your product or service.]
Retail Associate Job Responsibilities
- Assist with picking and packing online orders as required
- Customer greeting & service
- Provide product recommendations
- Expand sales for the store
- Opening and closing store
- Maintaining a clean and tidy store
- Stockroom/stocktake duties
- [Add or delete details about the role where necessary]
Retail Associate Job Requirements
- Flexible work
- Commercial awareness of relevant products
- Experience in customer service roles
- Excellent oral and written communication skills
- Ability to work both independently and as well as part of a team
- High proficiency in graphic design software.
- [Add or delete details about the role where necessary]
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Retail Associate must empathize with customer’s concerns and problems, but it would be nice to have sales experience.
Retail Associate Benefits
- [List all of your company’s core benefits here]
- [This list might include health insurance, 401k matching, wellness or commuter reimbursements, and parental leave policies]
- [It also might mention nice perks like the office’s location, your dog-friendly environment, a flexible vacation policy, or meals provided]
- [Consider mentioning industry-specific benefits]
Pro Tip
Ensure that the entire recruitment process, from the job description to assessment to interview, reiterate your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.
