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Candidate CSAT Scores, Updated Assessment Cards, and More

We’ve released some great product improvements we think you’ll love this month. Read on for everything you need to know. 

Candidate CSAT Scores 

Candidate csat scores
View candidate CSAT scores and comments directly on Assessment Insights

A Customer Satisfaction Score (CSAT) is a metric used to measure how satisfied a customer, or in this case candidate, is with a particular interaction or overall experience. Customers can now view candidate CSAT scores and comments directly from the Assessment Insights page and see how candidates found taking an assessment! View the average CSAT score per assessment at a glance, or dive deeper to view a full breakdown of individual scores and comments. 

Updated assessment cards

Updated assessment cards
View vital stats on assessment cards at a glance

We’ve updated our assessment cards to make it easier to see the progress and vital stats of the assessment without clicking into it. Customers can now view open and closed statuses and quick invite or completion stats at a glance with assessment cards enhancements directly on your Vervoe home screen. 

Invite statistics block, SMS Quota improvements & what’s coming soon

Invite block enhancements
We’ve ensured the improved Invite statistics block is universal everywhere it appears in the app

The Invite statistic block has had a refresh and is now universal across both Invite and Select. Invited, Applied, Completed, and Hired filters have been added to the Invite page. Please note the tag filters are on the assessment level, not the account level.

The SMS quota now counts down instead of up to avoid any confusion.

Coming soon are geolocation updates to anti-cheating. We can’t wait for you to check out all these updates for yourself and let us know what you think. 

Marie Lee

Marie Lee

Armed with a robust skill set and a proven track record of success, Marie Lee continues to drive innovation and excellence in the realm of product marketing, leveraging her expertise to propel organizations to new heights of success. Currently serving as the Senior Product Marketing Manager at Vervoe since November 2021, Marie orchestrates strategic marketing initiatives to drive product awareness and adoption. Prior to her tenure at Vervoe, Marie held pivotal positions at prominent organizations, including Whispir, where she spent three years honing her expertise as a Product Marketing Manager. Her tenure was marked by instrumental contributions to product positioning and market penetration strategies. Her stint at the Department of Education & Training, Victoria, as a Communications Advisor, further enriched her portfolio, offering insights into stakeholder engagement and communication strategies within the public sector. Marie's journey in product marketing commenced as a Product Marketing Executive at The Access Group, where she played a pivotal role in crafting compelling narratives to drive product adoption. Her earlier experience as a Recruitment Consultant at Halcyon Knights and a Product Marketing Coordinator at PLYCODE provided her with a holistic understanding of the recruitment and technology sectors.

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