Equally at home with content creation and curation, Laura has several years of experience in writing, editing, and publishing a variety of content. Her top interests include recruitment, HR, and diversity and inclusion. Laura is currently based in London, UK. With a keen eye for detail and a passion for storytelling, Laura is adept at crafting compelling narratives that resonate with audiences and drive tangible results.
In this article, we look at how to use machine learning in recruitment, the benefits it promises and how organizations can mitigate associated risks.
In this article, we’ll deep-dive into the halo and horns effect in hiring, and ways to avoid letting unconscious bias derail your hiring decisions.
In this article, we’ll take a look at contrast effect, why it’s always a risk when reviewing job applicants, and how to avoid it at your organization.
In this article, we’ll unpack what affinity bias in hiring is, why it's so harmful, and detail ways you can confront it in your workplace.
In this article, we’ll unpack what first impression bias in hiring is, how it can lead you to overlook great candidates, and how to address it.
Charmed by how much you have in common with a candidate and want to hire them? Beware, you could be succumbing to similarity bias in hiring.
The top 10 tips for hiring remote customer service employees and getting the best talent with the right skills to fill your frontline.
The benefits of diversity in customer service from reduced turnover rates to happier employees, and increased innovation.
In this article, we explore the pros and cons of resume screening software and outline three of the best resume screening software tools available today.
A list of powerful online recruitment methods that can be leveraged by organizations to hire faster, and consistently find the right people.
With Hiring demand set to return to pre-pandemic levels these recruitment methods can help employers attract, recruit, and retain better.
Could the rise of the virtual hiring event result in a better ROI? These six tips will help you to organize a successful virtual hiring event.
