SELECTING THE IDEAL CANDIDATE
Office Assistant Online Test Sample Questions
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Question 1CommunicationAudio
One of the Directors, Hillary, has asked you to manage her phone calls for the day while she is in a conference and he is not to be disturbed. One of her clients calls and says that it is urgent.
Record your response to the client.
Question 2MultitaskingText
Being spread across multiple projects, tasks, and activities can be quite overwhelming, especially in a new environment.
Describe a time where you have had to adapt to change and keep yourself "in check" what things did you do to manage stress, stay calm and happy.
Question 3Team PlayerText
You're an Office Assistant in a busy city firm, you love the job and the people, however, you are beginning to get a bit frustrated as you can tend to be expected to be 'always available' you also feel like the staff seem to expect you to know and be able to fix everything.
What actions and steps would you take to resolve this? You don't want to offend of upset anyone.