Skills Assessment Library

An Administrative Clerk is responsible for supporting office staff and performing administrative tasks. Their duties can include communicating with clients on the phone, through email or in-person and managing their requests.

• Communication
• Attention To Detail
• Initiative

A Receptionist is the first point of contact with the clients of a business, hotel, or office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing a variety of other tasks required bespoke to the daily runnings of the business.

• Communication
• Multitasking
• Initiative

An Front Desk Agent represents the first point of contact with the clients of a business, hotel or office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing a variety of other tasks required bespoke to the daily runnings of the business.

• Communication
• Multitasking
• Initiative