Want to hire the best Front Desk Agent to help your business? Use our expert Front Desk Agent skills test to hire the best person and never make another bad hire.
A Front Desk Agent typically works in a hotel, however it can also include somebody working at the desk of any business. Their role is to welcome guests to the establishment, and assist them in any way possible. They are a primary point of contact for visitors, and therefore must be friendly and helpful.
This Front Desk Agent test assesses whether job candidates can provide support and assistance to guests when they enter the organization. This can include communication skills, their ability to use their initiative and their ability to multi-task.
Candidates who perform well on this Front Desk Agent skills assessment will have all the technical skills to multi-task and work effectively to do multiple tasks at once. They will also have the necessary soft skills to be able to communicate with visitors, and use their initiative to work independently.