Skills Assessment Library

Medical Assistants are responsible for carrying out a range of administrative and patient care duties. The nature of the role requires candidates to have strong communication skills, administrative and patient assistance skills. A successful candidate will embody all of these necessary skills to implement them within the role.

• Communication
• Administration
• Patient Assistance

An Administrative Support Specialist is responsible for providing office support to an office or teams within an office environment. Usually with emphasis on composition, editing and production typing; including the preparation of charts, brochures, instructional materials, flip charts, flyers, newsletters, correspondence and reports.

• Communication
• Attention To Detail
• Administration

An Administration Assistant provides assistance to a busy office, to ensure the smooth running of day to day business and distributing information within an office. This generally includes answering phones, taking memos, and maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers.

• Communication
• Attention To Detail
• Organization

An Administrative Officer is responsible for providing administrative support to an organisation. Their duties include organising company records, setting up for board meetings, organising of office supplies.

• Communication
• Organization
• Technical Ability

A Medical receptionist is a professional who is responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility. They schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility. As well as ensuring a clean, friendly and safe place and the entrance of the clinic.

• Communication
• Scheduling
• Confidentiality