Vervoe

HR Representative

Human Resources (HR)

Complete with job descriptions, skill profiles, and interview templates. Use this HR Representative hiring guide to help you make the right decisions, fast.

HOW TO HIRE A HR REPRESENTATIVE

What does a HR Representative do?

HR Representatives will mainly assist their HR Manager with complex and specialized administrative tasks which include reviewing job applications from prospective employees, reviewing contracts and managing multiple reports.

Day to day tasks of a HR Representative

  • Assist the HR team with HR related enquiries
  • Review employee contracts
  • Manage varying amounts of work volumes
  • Be proactive and think on their feet resolving any recruitment issues
Recruitment guide role overview illustration

HR REPRESENTATIVE DEFINITION

A HR Representatives’ primary responsibility is to provide excellent service to employees, resolve any issues and ensure documentation is handled with confidentiality and care. Due to some sensitive issues that may arise, its is important that they are empathetic and caring.

Role definition illustration

HIRING PROCESS

HR Representative Hiring Process

STEP 1

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

STEP 2

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

STEP 3

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

STEP 4

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

STEP 5

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.

BUILD THE IDEAL CANDIDATE PROFILE

Skills needed for a HR Representative

A HR Representative must be highly organized and show a high attention to detail. Because each day is different, a HR Representative needs to have skills which will enable them to multitask and not lose focus. They must also have exceptional written and verbal communication skills.

  • Attention to Detail
  • Positive attitude
  • Resilience
  • Organized

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a HR Representative job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your HR Representative job description:

Job Title
What position are you hiring for?
Summary
What makes your company unique? What would it be like to work for you?
Responsibilities
An overview of the role’s day-to-day activities, and how the position contributes to the organization
Requirements
Skills a candidate must have to perform the job successfully
Benefits
Details of compensation, benefits, and any perks on offer
Use our sample HR Representative job description
Job description checklist illustration

SELECTING THE IDEAL CANDIDATE

Sample skill tests for a HR Representative

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Question 1

Attention to Detail

Question Type: Audio

Please listen to the below call and summarize the key pieces of information the employee concerns raised

Question 2

Confidentiality

Question Type: Audio

You have seen that one of your colleagues in your team has breached confidentiality by sharing sensitive information around an employee's personal circumstance.Please explain what and how you would manage this situation.

Question 3

Proactive

Question Type: Text

You have come up with a solution to a system process that you believe would help your workload but also make you work more efficiently.Please tell us how you would raise this to your manager, and what actions you would put into place?

INTERVIEW TOP PERFORMERS

How to interview a HR Representative

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

MAKING AN OFFER

How much does it cost to hire a HR Representative?

The US average for a HR Representative is $50,442 according to Payscale.com while the reported average salary on Glassdoor amounts to $54,000. The lowest paid ten percent is paid up to $35,000.

United States

HR Representative salaries in the United States range from $35,000 - $83,000 (USD) salaries in the U.S vary a lot depending on the industry and the nature of the business as well as the location.

Source: Source: Glassdoor

United Kingdom

HR Representative salaries in the United Kingdom range from £26,000 - £75,000 (GBP). HR Representative in the UK vary largely based on location and depend on the type of business you are working for.

Source: Source: Glassdoor

Australia

HR Representative salaries in Australia range from $50,000 - $68,000 (AUD). HR Representative salaries usually depend on the type of industry, location, and commission structure (if applicable).

Source: Source: Glassdoor