Computer Technician

Complete with job descriptions, skill profiles, and interview templates. Use this Computer Technician hiring guide to help you make the right decisions, fast.

HOW TO HIRE A Computer Technician

What does a Computer Technician do?

Computer technicians are responsible for installing and maintaining various computers which reside in an organisation’s network. This task includes both the software and hardware for the computers.

Their day-to-day responsibilities will include a large portion of interacting with employees and assisting them troubleshoot and fix problems that may block them from doing their work. Therefore it is very beneficial to be a generalist with a very broad set of knowledge to assist in resolving all types of problems.

Day to day tasks of a Computer Technician

Skills assessment

Computer Technician definition

Computer Technicians have the technical skills to set up, maintain and decommission the technology based assets within an organisation. This allows them to safely and efficiently assist their colleagues with resolving their technical computer issues. Furthemore, computer technicians are knowledgeable and skilled around networking and can assist the organisation in this area too.

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HIRING PROCESS

Computer Technician Hiring Process

Step 1: Understand the role
Step 2: Source Applicants
Step 3: Skills Assessment
Step 4: Interview
Step 5: Hire

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
Build the ideal candidate profile

Skills needed for a Computer Technician

A Computer Technician needs to have an extremely high level, yet broad knowledge of all types of technology, problem solving skills and communication skills when interacting with assisting and fixing their fellow employees technology problems.

Pro Tip

For entry-level roles, ensure you understand their applicants experience with technology and give them a practical problem to solve to see their problem solving methodology.

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a Computer Technician job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Computer Technician job description:

Job Title: What position are you hiring for?

Summary: What makes your company unique? What would it be like to work for you?

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization

Requirements: Skills a candidate must have to perform the job successfully

Benefits: Details of compensation, benefits, and any perks on offer

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Computer Technician should know how to physically disable a computer to swap or remove parts.

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SELECTING THE IDEAL CANDIDATE

Sample skill tests for a Computer Technician

Create a free account today to access the full assessment and more from our library

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Question 1

Communication

Question Type: Audio

Tell us, what appeals to you about working with our organization specifically?

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Question 2

Information Technology

Question Type: Multiple Choice

Which of the following is a major function of MCUs in hard drives/disks?

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Question 3

Troubleshooting

Question Type: Multiple Choice

For smooth communication through a wireless network, which of the following features/devices defines the path for data and then forwards the data based on a designated path?

INTERVIEW TOP PERFORMERS

How to interview a Computer Technician

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

Making An Offer

How much does it cost to hire a Computer Technician?

The US average for Computer Technician is $35,570 according to Talent.com whilst Indeed.com has the average salary at $20,579. Ninety percent of Computer Technicians can expect to earn up to $64,000 and the lowest ten percent are paid up to $30,000 according to Payscale.com.

Computer Technician Salary United States

As a Computer Technician the salary within the United States comes out to a value of $42,000 USD a year. The main factors which make this salary come down to the location of the organisation and skill of the technician.

Computer Technician Salary United Kingdom

In the United Kingdom a Computer Technician can expect to have a salary around £27,000 GBP. Their salary will be impacted by two major factors, the seniority and responsibilities of the role.

Computer Technician Salary Australia

In Australia the median Computer Technician salary is $45,000 AUD. This salary will be heavily dependent on the skill and experience of the employee and then the field that organisation operates within.