How To Hire a Computer Technician
Complete with job descriptions, skill profiles, and interview templates. Use this Computer Technician hiring guide to help you make the right decisions, fast.
Computer Technician Recruitment Guide
What does a Computer Technician do?
Computer technicians are responsible for installing and maintaining various computers which reside in an organisation’s network. This task includes both the software and hardware for the computers.
Their day-to-day responsibilities will include a large portion of interacting with employees and assisting them troubleshoot and fix problems that may block them from doing their work. Therefore it is very beneficial to be a generalist with a very broad set of knowledge to assist in resolving all types of problems.
Day to day tasks of a Computer Technician
- Ensure colleagues are able to use the printers
- Setup computers
- Manage or install software onto computers
- Repair broken computers
- Assist in troubleshooting errors that their colleagues face
- Ensure there are company wide policies for security
Computer Technician definition
Computer Technicians have the technical skills to set up, maintain and decommission the technology based assets within an organisation. This allows them to safely and efficiently assist their colleagues with resolving their technical computer issues. Furthemore, computer technicians are knowledgeable and skilled around networking and can assist the organisation in this area too.
HIRING PROCESS
Computer Technician Hiring Process
Build the ideal candidate profile
Skills needed for a Computer Technician
A Computer Technician needs to have an extremely high level, yet broad knowledge of all types of technology, problem solving skills and communication skills when interacting with assisting and fixing their fellow employees technology problems.
- Information Technology
- Communication
- Troubleshooting
Pro Tip
For entry-level roles, ensure you understand their applicants experience with technology and give them a practical problem to solve to see their problem solving methodology.
WRITE A JOB DESCRIPTION BASED ON SKILLS
How to write a Computer Technician job description
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Computer Technician job description:
Job Title: What position are you hiring for?
Summary: What makes your company unique? What would it be like to work for you?
Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization
Requirements: Skills a candidate must have to perform the job successfully
Benefits: Details of compensation, benefits, and any perks on offer
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Computer Technician should know how to physically disable a computer to swap or remove parts.
SELECTING THE IDEAL CANDIDATE
Sample skill tests for a Computer Technician
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Question 1
Communication
Question Type: Audio
Tell us, what appeals to you about working with our organization specifically?
Question 2
Information Technology
Question Type: Multiple Choice
Which of the following is a major function of MCUs in hard drives/disks?
Question 3
Troubleshooting
Question Type: Multiple Choice
For smooth communication through a wireless network, which of the following features/devices defines the path for data and then forwards the data based on a designated path?
INTERVIEW TOP PERFORMERS
How to interview a Computer Technician
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.
Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.
Making An Offer
How much does it cost to hire a Computer Technician?
The US average for Computer Technician is $35,570 according to Talent.com whilst Indeed.com has the average salary at $20,579. Ninety percent of Computer Technicians can expect to earn up to $64,000 and the lowest ten percent are paid up to $30,000 according to Payscale.com.
Computer Technician Salary United States
As a Computer Technician the salary within the United States comes out to a value of $42,000 USD a year. The main factors which make this salary come down to the location of the organisation and skill of the technician.
Computer Technician Salary United Kingdom
In the United Kingdom a Computer Technician can expect to have a salary around £27,000 GBP. Their salary will be impacted by two major factors, the seniority and responsibilities of the role.
Computer Technician Salary Australia
In Australia the median Computer Technician salary is $45,000 AUD. This salary will be heavily dependent on the skill and experience of the employee and then the field that organisation operates within.
