The Company
ConnectCPA is a thriving Canadian Online Chartered Accounting firm specializing in Tax and Accounting services focusing on cloud technology solutions. With a ‘plug and play’ virtual accounting and bookkeeping model that solves the finance pain point for scaling companies; ConnectCPA is not your traditional accounting firm; it’s paperless, tech-savvy, and embraces innovative, out-of-the-box thinking. By leveraging online accounting and advanced technology, ConnectCPA simplifies the lives of business owners across Canada. Their commitment to efficiency and modern solutions extends to their hiring practices.
The Challenge
With 115 employees and an annual hiring rate of 20-30 new staff members, the recruitment process was a significant challenge. The firm faced inefficiencies that made the hiring process cumbersome and resource-intensive. “We were overwhelmed,” recalls Maggie Miller, People & Culture Manager at ConnectCPA. “Evaluating candidates’ technical capabilities, character, and values required 2-4 team members per interview. It was exhausting and time-consuming,” she said.
“Before Vervoe, we were overwhelmed,” recalls Maggie Miller, People & Culture Manager at ConnectCPA. “We sifted through thousands of resumes and conducted a 2-3 meeting interview process to evaluate candidates’ technical capabilities, character, and values.” The process was labor-intensive, requiring 2-4 team members to participate in various interviews to comprehensively evaluate each candidate. This not only consumed valuable time and resources but often left gaps in understanding the full scope of a candidate’s abilities, she detailed.
Discovering Vervoe
To address these challenges, ConnectCPA sought a solution that could streamline their recruitment while providing a comprehensive evaluation of candidates. They discovered Vervoe, a platform designed to transform the hiring process. “Vervoe was a game-changer for us,” says Miller. The platform’s user-friendly system allowed ConnectCPA to gain deep insights into candidates’ abilities, including how they handle stress and prioritize tasks.
“It allowed us to see a complete picture of a candidate’s skills and gave them insight into the work they would handle if they joined our team.”
Implementation and Customization
One of the key advantages of Vervoe was its customizable assessments, which ConnectCPA tailored to match specific roles such as Bookkeeper, Payroll Associate, Controller, Onboarding Analyst, and A&T Associate. “Customization was key,” Miller explains. “It allowed us to accurately and efficiently gauge candidates’ fit for the specific responsibilities they would handle.”
The implementation of Vervoe marked a significant transformation in ConnectCPA’s hiring strategy. Through Vervoe’s assessments, the team gained deep insights into candidates’ capabilities, stress management, and task prioritization skills. “We no longer needed multiple team members in the interview process, which saved us a tremendous amount of time and money,” Miller notes.
The Impact
The implementation of Vervoe brought about significant improvements in ConnectCPA’s hiring process. The firm has reduced interview time by approximately 50 hours per month for both HR and department hiring managers. “Our hiring speed increased significantly because we needed fewer interviews,” Miller notes. “Candidates also appreciated getting a realistic preview of the job, which helped them make more informed decisions.”
Additional Benefits and ROI
Miller emphasizes the overall benefits of using Vervoe: “The platform is incredibly user-friendly, and the support from the Vervoe team has been outstanding. The data we gather continues to refine our hiring and training processes, saving us significant time and money. The software truly pays for itself.”
Moreover, Vervoe enabled ConnectCPA to identify coaching and training opportunities before new hires even started, enhancing the onboarding process and reducing skill-related turnover. “This proactive approach has been invaluable,” says Miller. “Since implementing Vervoe, we’ve seen a noticeable decrease in turnover related to skill mismatches.”
In summary, Vervoe has revolutionized ConnectCPA’s recruitment process. “It has transformed the way we hire, making our process more efficient and insightful,” Miller concludes. “I highly recommend Vervoe to any organization looking to enhance their hiring process. It’s a must-have tool for any forward-thinking company.”
The Results And Looking Forward
The results of integrating Vervoe into their hiring process were remarkable. ConnectCPA saw a reduction of approximately 50 hours per month in interview time for both HR and department hiring managers. “Our hiring speed increased significantly because we needed fewer interviews,” Miller explains. “Candidates also appreciated getting a realistic preview of the job, which helped them make more informed decisions.”
Additionally, Vervoe’s assessments allowed ConnectCPA to identify coaching and training opportunities even before new hires started. “This proactive approach has been invaluable,” says Miller. “It has also led to a noticeable decrease in skill-related turnover since we began using Vervoe.”
Miller highlights the overall impact: “Vervoe’s user-friendliness and the support from their team have been outstanding. The data we gather continues to refine our hiring and training processes, saving us significant time and money. The software truly pays for itself.”
In conclusion, Maggie Miller confidently recommends Vervoe to any organization seeking to enhance their hiring process. “Vervoe has transformed the way we hire, making our process more efficient and insightful. It’s a must-have tool for any forward-thinking company.”
