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For any questions or help, please contact our candidate support team.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
1. Type of information collected
Personal Information: The type of personal information we collect includes:
– personal identification information (eg; username, password, email address, location and other personal information in your profile);
– your Posted Content;
– communications between you and other Site users which are mediated through the Site, and communications between you and us.
Cookies, log file information, device identifiers, metadata and similar technology:
If any of your Posted Content contains metadata (technical data that describes your Posted Content), we may collect and retain this.
2. Collection and use of personal information
We collect and use your personal information for as long as reasonably required in order to provide the Services, which may include:
– assessing a Jobseeker’s attributes against an Employer’s requirements;
– assessing the suitability of Auditions and Authors;
– connecting potential Jobseekers with Employers, and Employers with Audition Authors;
– retaining information that will make your subsequent visits to the Site smoother and your access quicker;
– monitoring performance metrics of the Site, such as total number of visitors, user demographics, website traffic, user preferences, etc;
– improve, test, and monitor the delivery of our Services;
– diagnosing and fixing technical issues;
– developing and testing new or updated products and features.
We also collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
3. Disclosure of personal information
Posted Content that you voluntarily disclose to the Site may become visible to other Site users, in accordance with us providing the Services. You are able to change the privacy settings applicable to your account; please do this if you do not wish your Posted Content to be visible generally, or to certain specific other users.
Copies of your Posted Content may remain viewable in cached and archived pages of the Site, or if other users or third parties using the Site have copied or saved that information, even after you have removed any Posted Content.
It may be necessary for us to share your information (including information about you that arises from cookies, log files, device identifiers, location data and other similar tools) with third-party organizations that help us provide the Service. Such service providers will be given access to your information as is reasonably necessary to enable us to provide the Services, but will be subject to reasonable confidentiality restrictions.
We may combine your information with other information in a way that it is no longer associated with you and share that anonymised data in aggregated form, with third parties for the purposes of data analysis and marketing.
We may share information about your interactions on our website with Vervoe partners to provide them with information relating to how Vervoe users ‘use’ the site.
4. Payment information
We collect and process payment information from you when you subscribe to the Services, including credit cards numbers and billing information, using third party PCI-compliant service providers.
5. Information about children
The Site is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13.
6. Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: Ensuring that your information is not inaccurate, out of date, incomplete, irrelevant or misleading is your responsibility, through management of your personal account. However, if you believe that we hold any inaccurate, out of date, incomplete, irrelevant or misleading information about you that you are not able to update yourself, please contact us using the live chat on the Site or at firstname.lastname@example.org. We will endeavor to promptly correct any such information found to be inaccurate, incomplete or out of date.
7. Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us using the live chat on the Site or at email@example.com.
We do not intend to contact you with regular electronic mail-outs, periodicals or other advertisements. However, we may contact you from time to time as necessary for the purposes of providing the services described on the Site. You may unsubscribe at any time by updating your notification preferences. There are some communications (eg; related to your account verification or security notices) that you may not be able to opt out of.
9. Storage and Security
The information you provide through the Site may be stored in Australia, the United States of America, or in any other country where Vervoe Pty Ltd stores information. By registering with the Site, you consent to the transfer of information to Australia, the United States of America or any other country where Vervoe Pty Ltd stores information. Please be aware that these locations may have different data protection laws to your own jurisdiction.
We are committed to ensuring that the information you provide is secure, and as such we use commercially reasonable endeavours to keep personal information collected through the Site secure. Such endeavours include requesting your username and password to verify your identity before you are granted access to your account. However, we cannot guarantee the security of your personal information that you choose to provide to the Site, or that your personal information on the Site will not be accessed, disclosed, altered, or destroyed. Maintaining the secrecy of your login information is your responsibility, please help us by not disclosing this information to third parties and by ensuring you are comfortable with the Privacy Settings on your account.