
12 Important Customer Service Skills In Retail and How To Teach Them to Your Team
Build a stellar team that’ll deliver impressive results with this article exploring the most vital customer service skills in retail to hire for.

The Vervoe Team brings together writers, researchers, and practitioners across product, talent acquisition, and people science. Together we cover hiring, skills assessment, and how organizations build a workforce ready for what's next, drawn from work with global organizations including Lumen Technologies, OneMain Financial, Kroll, the NHL, and Australia Post. Vervoe is an AI-powered skills intelligence platform on a mission to make hiring about merit, not background.

Build a stellar team that’ll deliver impressive results with this article exploring the most vital customer service skills in retail to hire for.

Why you should prioritise person organization fit in the recruitment process, and how to find the best match for your business.

We discuss how personality tests are used in hiring and whether they’re accurate and effective tools when used as predictors of performance in the workplace.