
12 Important Customer Service Skills In Retail and How To Teach Them to Your Team
Build a stellar team that’ll deliver impressive results with this article exploring the most vital customer service skills in retail to hire for.

Aimee Harel is an art educator and writer deeply committed to empowering individuals with disabilities through the transformative power of creativity. With a rich background in visual arts and photography from the University of Sydney and Beaux-Arts de Paris, Aimee brings a unique perspective to her writing. Currently, Aimee serves as an art mentor at The LMC Group, where she not only guides individuals with disabilities but also captures their stories through her writing. Her passion for storytelling led her to pursue a Graduate Diploma in Journalism from the University of Technology Sydney and a Certificate IV in Graphic Design from Shillington Education. With each piece she writes, Aimee seeks to amplify the voices of those often unheard, weaving narratives that inspire empathy and understanding. Through her words, she continues to advocate for inclusivity and social change, leaving an indelible mark on the world of art and literature.

Build a stellar team that’ll deliver impressive results with this article exploring the most vital customer service skills in retail to hire for.

Why you should prioritise person organization fit in the recruitment process, and how to find the best match for your business.

We discuss how personality tests are used in hiring and whether they’re accurate and effective tools when used as predictors of performance in the workplace.