Telemarketer Skills Assessment

Business Development Representatives are responsible for generating new business leads and building pipelines. They use prospecting strategies to identity prospects, and initiate outreach. Their goal is to build sales pipelines for the sales team. They need to be able to network and build rapport, and need to have strong communication skills, as well as a deep understanding of the product/service they are selling, and the markets and industry they sell in.This assessment contains 9 questions that test the candidates natural BD chops, how adaptable they are, how they communicate and build rapport (internally and externally) and their ability to network to build a sales pipeline.

• Adaptable
• Sales
• Time Management
• Building Rapport

Business Development Associates are responsible for generating new business leads and building pipelines. They use prospecting strategies to identity prospects, and initiate outreach. Their goal is to build sales pipelines for the sales team. They need to be able to network and collaborate, and need to have strong communication skills, as well as a deep understanding of the product/service they are selling, and the markets and industry they sell in.This assessment contains 9 questions that test the candidates natural BD chops, how they communicate and collaborate (internally and externally) their ability to network and use critical thinking to effectively build a sales pipeline.

• Communication
• Collaboration
• Critical Thinking

Senior Sales Representatives are responsible for managing the relationship between a business/company/firm, and its clients. SSRs drive company sales by identifying sales opportunities, and maintaining existing client relationships. They develop sales pipelines and meet sales quotas. They work to improve and build on existing relationships, and need to have strong analytical and communication skills, as well as a deep understanding of the product/service they are selling, and the markets and industry they sell in. This assessment contains 9 questions that test the candidate’s sales skills, how they communicate (internally and externally) and their ability to negotiate to win or retain business.

• Communication
• Negotiation
• Sales

Telesales Agents should possess sales experience, and should be able to find, attract, and sell the product to new clients. They need strong communicative skills, and are responsible for contacting potential and existing customers by phone to inform them of their company's products, services and offers Their duties include tracking customer contact lists, explaining the benefits of products, and taking payment information. They must be able to close the deal, and problem solve customer queries. This assessment contains 9 questions that test the candidate’s ability to pitch to sell the business product, communicate effectively, as well as demonstrate their resilience.

• Communication
• Resilience
• Problem Solving

Sales Support Specialists help resolve questions or concerns clients may have whilst processing and finalising the sale, and manage the admin attached to these processes. They can also be required to maintain and grow lead books and sell the product. This assessment contains 9 questions that test the candidates customer service skills, build rapport with prospects and existing clients, as well as demonstrate their ability to sell, and communicate effectively.

• Communication
• Sales
• Customer Service

Business Development Executives are responsible for managing the relationship between a business, and its clients. They are responsible for finding and retaining clients, as well as growing existing clients. They develop sales pipelines and meet sales quotas. They work to improve and build on existing relationships, and need to have strong analytical and communication skills, as well as a deep understanding of the product/service they are selling, and the markets and industry they sell in.This assessment contains 9 questions that test the candidate’s sales skills, how they communicate (internally and externally) and their ability to network to build a sales pipeline.

• Networking
• Sales
• Customer Service