Relationship Manager
Use this comprehensive Relationship Manager job description to help you attract candidates with the right skills to perform in your business. This job description template is optimized for easy posting to online job boards or career pages.
How To Write A Relationship Manager Job Description
Summary:
- Why is the role being filled?
- How does this role fit into the organization and the team?
- What makes your company unique?
- What would it be like to work for your company?
Requirements:
- What technical skills are needed for this role?
- Which soft skills are applicable for this role?
- What are the nice-to-have experiences of your ideal candidate?
- Include availability preferences in this section
Responsibilities:
- What are the key deliverables for this role?
- What does the day-to-day of this role look like?
Benefits:
- Compensation & bonuses
- Employee benefits & perks
- Ongoing training benefits
To find the best person for the role, you need to understand what the role involves. Before creating a Relationship Manager job description, we recommend building your ideal Relationship Manager Skills Profile. You can complete this skills profile with the hiring manager to define the role, contribution, and skills needed. Here are some examples of skills to include in your Relationship Manager job description:
Adaptability
Organization
Communication
Relationship Manager Job Description
Are you a resilient Relationship Manager who is passionate about providing the best possible customer service and thrives on hitting and exceeding targets?
Relationship Manager Job Description Summary
Our company is seeking a Relationship Manager to manage the relationships for new and existing customers, while looking for opportunities to expand accounts. We’re looking for someone who can build relationships quickly over the phone, via email and in person with new customers and maintain and strengthen relationships over time. You will be a fast and willing learner, demonstrate excellent active listening skills, and always put the customer first.
About Your Company
[Insert 3-4 sentences summarizing what your company does. Share your mission, vision, and a little bit about your product or service.]
Relationship Manager Job Responsibilities
- Setting and exceeding customer expansion targets
- Understand the specific needs and aims of clients and use your relationships to help them realize new opportunities
- Continue to develop and grow client base
- Own and maintain a portfolio of clients and drive revenue from the portfolio
- Improve customer satisfaction of managed accounts
- [Add or delete details about the role where necessary]
Relationship Manager Job Requirements
- Willingness to go above and beyond
- Proven ability to build, develop and maintain client relationships
- Excellent communication skills
- Proven sales track record
- A+ organization skills
- [Add or delete details about the role where necessary]
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Relationship Manager must empathize with customer’s concerns and problems, but it would be nice to have industry specific sales experience.
Relationship Manager Benefits
- [List all of your company’s core benefits here]
- [This list might include health insurance, 401k matching, wellness or commuter reimbursements, and parental leave policies]
- [It also might mention nice perks like the office’s location, your dog-friendly environment, a flexible vacation policy, or meals provided]
- [Consider mentioning industry-specific benefits]
Pro Tip
Ensure that the entire recruitment process, from the job description to assessment to interview, reiterate your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.
