Medical Receptionist
Use this comprehensive Medical Receptionist job description to help you attract candidates with the right skills to perform in your business. This job description template is optimized for easy posting to online job boards or career pages.
How To Write A Medical Receptionist Job Description
Summary:
- Why is the role being filled?
- How does this role fit into the organization and the team?
- What makes your company unique?
- What would it be like to work for your company?
Requirements:
- What technical skills are needed for this role?
- Which soft skills are applicable for this role?
- What are the nice-to-have experiences of your ideal candidate?
- Include availability preferences in this section
Responsibilities:
- What are the key deliverables for this role?
- What does the day-to-day of this role look like?
Benefits:
- Compensation & bonuses
- Employee benefits & perks
- Ongoing training benefits
To find the best person for the role, you need to understand what the role involves. Before creating a Medical Receptionist job description, we recommend building your ideal Medical Receptionist Skills Profile. You can complete this skills profile with the hiring manager to define the role, contribution, and skills needed. Here are some examples of skills to include in your Medical Receptionist job description:
Scheduling
Communication
Confidentiality
Medical Receptionist Job Description
Are you a professional Medical Receptionist who is passionate about providing excellent customer service with empathy?
Medical Receptionist Job Description Summary
Our company is seeking a Medical Receptionist to be the first point of contact for patients and visitors coming to the premises. We’re looking for someone who can attend to the patients with professionalism and empathy. Also, we’re looking for someone who knows how to handle matters with confidentiality as there will be a lot of personal and sensitive information in the workplace. You should also have good organizational skills as you will be working with schedules and paperwork.
About Your Company
[Insert 3-4 sentences summarizing what your company does. Share your mission, vision, and a little bit about your product or service.]
Medical Receptionist Job Responsibilities
- Maintain confidentiality at all times.
- Welcome patients and visitors, answer phone calls, and attend to the people in the premises.
- Schedule appointments and ensure they are kept on time.
- Assist patients or visitors when they have inquiries or need assistance.
- Process payments and billing.
- Coordinate with the insurance providers about insurance packages.
- Monitor stationery supply inventory.
- Offer comfort to distressed patients.
- Organize the schedule of doctors and staff.
- [Add or delete details about the role where necessary]
Medical Receptionist Job Requirements
- Experience with MS Office is preferred.
- Excellent verbal and written communication skills.
- Able to multitask.
- Has a good customer service background.
- Outstanding time management skills.
- Ability to arrange schedules of doctors and other specialists and staff.
- Knowledge of a calendar management system is an advantage.
- Knowledge of basic accounting processes is an advantage.
- [Add or delete details about the role where necessary]
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Medical Receptionist must be professional and pleasing, but it would be nice to have a calendar management experience.
Medical Receptionist Benefits
- [List all of your company’s core benefits here]
- [This list might include health insurance, 401k matching, wellness or commuter reimbursements, and parental leave policies]
- [It also might mention nice perks like the office’s location, your dog-friendly environment, a flexible vacation policy, or meals provided]
- [Consider mentioning industry-specific benefits]
Pro Tip
Ensure that the entire recruitment process, from the job description to assessment to interview, reiterate your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.
