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Implementation Manager Skills Assessment

Implementation Manager Skills Assessment

Assessment Details
Author
Questions
9
Skills
3
Assessment Summary
Implementation Managers handle the configuration and onboarding of new customers as well as potentially leading a team of Implementation Consultants. They are one of the first people the customer interacts with after they have agreed to purchase a product or service and therefore are crucial to the customer-business relationship. Implementation Managers will lead by example, driving excellence within their team through coaching and mentoring, while managing their own projects simultaneously.
Skills tested in this assessment
The following assessment will test the candidate’s understanding of the skills and requirements it takes to be a successful Implementation Manager. The questions will showcase their experience in project management, people management, leadership, and their skills in communicating with customers and colleagues, conflict management and how they deal with challenges. This will give you insights into their character, how they will approach difficult conversations or situations and lead complex projects and teams
What to test with this assessment
This assessment will enable you to make the decision whether the candidate has the skills required for your Implementation Manager role. You can expect to understand how they communicate with people both within your organisation as well as with your customers and how they will handle the pressure of managing consultants and working on projects simultaneously. You will also learn how they prioritise tasks, development and how they organise themselves.

About the Implementation Manager Skills Assessment

Want to hire the best Implementation Manager to help your business? Use our expert Implementation Manager skills test to hire the best person and never make another bad hire.

A Implementation Manager works primarily to lead a team of implementation consultants to ensure that the on boarding process for new customers runs as smoothly as possible. They ensure that their team is competent enough to work with new clients, and ensure that new customers are trained and have all of the resources and the knowledge of the product/service to ensure they succeed in achieving their goals. 

This Implementation Manager test assesses whether job candidates can successfully handle any challenges that they are faced with, and prioritize successfully leading their team and collaborating with new customers. This can include having strong project management and leadership skills, and being able to effectively influence stakeholders. 

Candidates who perform well on this Implementation Manager skills assessment will have all the technical skills to manage multiple projects at any time in an efficient manner. They will also have the required soft skills to effectively guide and motivate their team to achieve set goals.

A strong leader will be able to motivate and inspire their employees to produce high quality work and work productively to complete tasks and goals. They make decisions that will achieve business objectives and rally their team to work towards the business vision.
A candidate who is able to successfully influence others is able to convey their opinions and suggestions in such a way that convinces the stakeholder to trust their vision. They are strong communicators and are able to outline the benefits of their plans in an effective way.
Project Management refers to the process of ensuring all projects are organized and goals and targets are set and properly communicated to team members. A candidate who is skilled in project management is able to organize and prioritize their tasks in a logical way in which more important and pressing projects are completed first and within the set time constraints.
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Question Type

Question

Project Management

Question Type: Video

Can you talk me through two projects you have led in your career - one being successful and one that didn’t go as planned? Why were they successful or unsuccessful and what did you learn from them?
Question Type

Question

Influence

Question Type: Audio

Tell me about an experience you had with a challenging customer on a project who questioned your methods or the project overall. How did you convince or influence them to continue and that your way was correct?
Question Type

Question

Leadership

Question Type: Text

Two members of your team are arguing and it is causing friction within your team. How do you handle this and explain why you take each step you do?

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Frequently asked questions

Yes, all assessments are fully customizable meaning you can edit a word or two or delete the question and add your own. You can also customize correct answer samples to your exact business specifications.

We offer assessments for any stage of your hiring process.

Top of Funnel: Screen candidates at the top of the funnel with interactive multiple choice questions that include multi media choices. You’ll be able to test knowledge quickly and keep candidates engaged. Assessments are quick to complete ~20min

Mid Funnel: Combine a variety of question types like multiple choice with media, video responses to see how they communicate and a couple of presentation or spreadsheet questions to dig deeper into their technical knowledge. Assessments take ~40min to complete.

Bottom Funnel: A great opportunity to focus on a single outcome and test extensively with a more elaborate question and some documentation around the process. Assessments take ~ 1.5 hrs to complete.

You can completely customize an assessment for your brand including logo, colors and intro videos. You are also able to customize all of the candidate messaging so that it’s unique to your brand and business.

No, Vervoe assessments test for a range of both job specific hard skills and soft skills like communication or attention to detail. This means you’re testing a complete set of skills so you can be confident the candidate you hire not only has the skills to do the job but that culturally and behaviourally they’re the right fit for your business too.

We offer a range of interactive question types including code challenges, presentations, spreadsheets, document uploads, video, audio, multiple choice with media options and more. Each question type is a sample version of the real life tool. For example a code challenge is a snapshot of a live developer environment where a candidate can complete a specific task.
We have an extensive online help center with video and written tutorials to help you get up and running. Our friendly customer success team is also only a question away and can be contacted via our help center.
Yes, all skills assessment are customizable and can be created to simulate a job or task. This provides the ability to test a candidate on real-life skills and abilities required for the role. A unique combination of different types of questions can simulate how a candidate will perform in different scenarios.

Combining a detailed Implementation Manager job description with a Implementation Manager skills assessment can help to identify the specific skills and knowledge required for the job, and can streamline the candidate selection process. By writing a clear and concise job description, hiring managers can attract the right Implementation Manager candidates for each role.

Vervoe's comprehensive recruitment guide on how to hire a Implementation Manager provides a competency framework that maps out the core job-related hard skills and soft skills required for success in the Implementation Manager role. A Implementation Manager recruitment guide helps understand the hiring process of building the ideal candidate profile, writing an accurate job description based on skills, selecting the ideal candidate, interviewing top performers, and making a job offer.

Vervoe is the most sophisticated skill testing recruitment software on the market. It uses advanced machine learning to create tailored skills assessments that are instantly auto-gradable, allowing companies to test candidates for any skill, and automatically grade their response at any scale.

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