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Use this comprehensive Receptionist job description to help you attract candidates with the right skills to perform in your business. This job description template is optimized for easy posting to online job boards or career pages.

How To Write A Receptionist Job Description

Once you’ve determined the skills required for the role, you can write a job description to advertise your position to job seekers. Here’s what to include in a Receptionist job description:





To find the best person for the role, you need to understand what the role involves. Before creating a Receptionist job description, we recommend building your ideal Receptionist Skills Profile. You can complete this skills profile with the hiring manager to define the role, contribution, and skills needed. Here are some examples of skills to include in your Receptionist job description:




Receptionist Job Description

Are you an efficient Receptionist who thrives in interacting with people and has exceptional customer service skills?

Receptionist Job Description Summary

Our company is seeking a Receptionist to be the first point of contact for guests and clients coming into the office. We’re looking for someone who has exemplary communication skills and uses positive language when interacting with people. You must also be a good multitasker as you will be in charge of all correspondences coming in– phone calls, deliveries, walk-ins, and scheduled visitors. You must be able to work gracefully even under pressure. You should also be a team player as you will be interacting with colleagues and superiors alike.

About Your Company

[Insert 3-4 sentences summarizing what your company does. Share your mission, vision, and a little bit about your product or service.]

Receptionist Job Responsibilities

As a Receptionist at our company, you will:

Receptionist Job Requirements

Our ideal Receptionist will have:

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Receptionist must have good rapport with customers, but it would also be nice to have a Calendly experience, or any calendar management tool.

Receptionist Benefits

Pro Tip

Ensure that the entire recruitment process, from the job description to assessment to interview, reiterate your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.