Want to hire the best Support Team Lead to help your business? Use our expert Support Team Lead skills test to hire the best person and never make another bad hire.
A Support Team Lead works primarily to lead and motivate a team of support team members to assist customers in a friendly, professional and efficient manner. They work to improve team performance and achieve customer satisfaction metrics.
This Support Team Lead test assesses whether job candidates can successfully guide a team of support workers to provide a high quality of assistance to customers. This can include having strong leadership, organization and communication skills.
Candidates who perform well on this Support Team Lead skills assessment will have all the technical skills to train and lead a strong customer support team. They will also have the required soft skills to communicate effectively with all internal and external stakeholders.