Want to hire the best Call Centre Supervisor to help your business? Use our expert Call Centre Supervisor skills test to hire the best person and never make another bad hire.
A Call Centre Supervisor is the leader of a team of support agents who assist in answering any customer questions or assist with any issues they may be facing. Their goal is to provide excellent service in an efficient manner, and work to satisfy any pain points that may arise for their customer base.
This Call Centre Supervisor test assesses whether job candidates can successfully handle any challenges that they are faced with. This can include having strong communication and collaboration skills, as well as being a strong leader.
Candidates who perform well on this Call Centre Supervisor skills assessment will have all the technical skills to collaborate effectively with all team members and lead and motivate their team to achieve set goals. They will also have the required soft skills to effectively communicate with all internal and external stakeholders.