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Business Systems Analysts are a conduit between various stakeholders in an organization, facilitating communication between process owners, strategy implementers, technical creators and end-users – with a particular focus on I.T. technical projects. They are responsible for investigating business needs and requirements, as well as synthesizing those requirements into a format that is easily digestible for both technical and non-technical audiences.
You can expect to learn the candidate’s methods of effectively engaging and building communication channels with multiple business stakeholders, as well as how they deal with stakeholder resistance. You will see first-hand how they document requirements – in the form of a use case diagram and a user story – and how well they can manage changing requirements. Lastly, the candidate will show you how they plan-ahead and think critically in three different (but common) system development scenarios, to foresee potential issues and dodge potential project pitfalls.