BlueCross Screens 900 Applicants in 6 Weeks Instead of 40 With Vervoe

The challenge

Business leaders were overwhelmed by hiring duties, with some spending up to 50% of their week on recruitment. The company relied heavily on agencies, and a two-person talent team needed better support. COVID-19 required a contactless process since onsite assessment centres were no longer possible, shift-based schedules made interviews hard to book, and one in three booked candidates didn’t show up.

The approach

Vervoe was placed at the top of the hiring funnel. The talent team worked with facility leaders to build a skills assessment that could handle hundreds of applicants per role, letting candidates move through the entire process, including offers, without meeting in person, and complete assessments outside standard business hours to fit shift schedules.

The results

• Implementation took under 48 hours including custom assessment creation, versus up to three months with previous suppliers
• 900 applicants screened in under six weeks, versus an estimated 40 weeks the traditional way
• Candidate NPS stayed above +71
• Direct cost savings paid for the platform within the first year, achieved in three to four weeks
• 7x productivity increase in high-volume hiring.