Vervoe

How To Hire A Administrative Clerk

Admin & Office

Complete with job descriptions, skill profiles, and interview templates. Use this Administrative Clerk hiring guide to help you make the right decisions, fast.

What does a Administrative Clerk do?

An Administrative Clerk provides clerical support to the staff in an office. These tasks usually include typing documents, making phone calls, filing and sorting records. They usually do the repetitive tasks that will help the other departments perform their jobs more efficiently.

Day to day tasks of a Administrative Clerk

  • Keep track of office supplies and maintenance of office equipment.
  • Write or rewrite minutes of the meeting.
  • Transcribe recordings as needed.
  • Answer telephone calls; receive mails or deliveries; distribute correspondences in the office.
  • Help with bookkeeping tasks.
  • Assist in timekeeping or in payroll by doing the encoding and filing of documents.
Recruitment guide role overview illustration

An Administrative Clerk’s primary responsibility is to provide clerical support in an office environment. Doing the clerical tasks efficiently will play an important role in the whole office operations in that most of the departments will be able to perform their jobs smoothly.

Role definition illustration

Administrative Clerk Hiring Process

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.

Admin Office sector illustration

Skills needed for a Administrative Clerk

An Administrative Clerk must be a multitasker and has good organizational skills. Because of the variety of clerical tasks they will do, they must be able to plan ahead and organize what needs to be prioritized accordingly.

  • Attention to Detail
  • Communication
  • Initiative

How to write a Administrative Clerk job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Administrative Clerk job description:

Job Title
What position are you hiring for?
Summary
What makes your company unique? What would it be like to work for you?
Responsibilities
An overview of the role’s day-to-day activities, and how the position contributes to the organization
Requirements
Skills a candidate must have to perform the job successfully
Benefits
Details of compensation, benefits, and any perks on offer
Use our sample Administrative Clerk job description
Job description checklist illustration

Sample skill tests for a Administrative Clerk

Create a free account today to access the full assessment and more from our library

Question 1

Initiative

Question Type: Text

If you are assigned a task which you are not familiar with, what will be your process of completing it? Be specific with your answers.

Question 2

Communication

Question Type: Text

You are assisting with a project that requires input from multidisciplinary teams in the business. You are waiting on some information from a colleague who is holding up your work. You have already asked this colleague, twice, in person, however, they still have not provided anything. You understand they are busy, however, you cannot be held up any longer.

Question 3

Attention to Detail

Question Type: Text

Read the instructions and complete each below:1. Type your full name (Surname/first name)2. Type your DOB (YY/MM/DD)3. Put an “X” between your first and last name4. If you have a middle name type it here or type "NO"5. list your 3 key skills6. Put a "%" around the one you think is MOST relevant to this role7. Put an "X" after skill number 28. Write your favorite color before doing anything else on this test.

How to interview a Administrative Clerk

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

How much does it cost to hire a Administrative Clerk?

The US average for an Administrative Clerk is $37,829 according to Payscale.com, while Glassdoor.com reports it at $36,644. The lowest salary reported is at $24,000 and the highest is at $56,000. Depending on the company or employer, some can offer additional pay through performance bonus or cash incentives.

United States

Administrative Clerk salaries in the United States range from $24,000 - $56,000. The average falls between $36,000 - $37,000. The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.

Source: Source: Glassdoor.com; Payscale.com

United Kingdom

Administrative Clerk salaries in the United Kingdom range from £16,000 - £25,000 (GBP). The average falls around £19,000 (GBP). The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.

Source: Source: Glassdoor.com; Payscale.com

Australia

Administrative Clerk salaries in Australia range from $38,000 - $77,000 (AUD). The average falls around $48,000 - $64,000 (AUD). The salaries can still vary depending on the nature of the company, educational background, years of experience, and the location.

Source: Source: Payscale.com; Talent.com