Benefits Coordinator
Complete with job descriptions, skill profiles, and interview templates. Use this Benefits Coordinator hiring guide to help you make the right decisions, fast.
HOW TO HIRE A Benefits Coordinator
What does a Benefits Coordinator do?
A Benefits Coordinator assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee databases and files, and ensures compliance with required benefit notices. A Benefits Coordinator is also responsible for confidentiality in maintaining accurate records for all employees in compliance with state and federal laws.
Day to day tasks of a Benefits Coordinator
- Cooperate with other HR professionals when required
- Provide new employees with an explanation of benefits and instruct them on enrolment and fulfillment procedures
- Assist employees with enrolling in medical, dental, and vision insurance plans
- Inform employees of changes to the benefits structure
- Resolve employee issues with insurance providers and other benefits administrators
- Consult with employees about eligibility and other issues
- Review payroll deductions
- Provide ongoing support for benefits and HR teams
- Process enrolments quickly and accurately
Benefits Coordinator definition
A Benefits Coordinator administrates employee benefits programs for an organization, such as retirement savings, disability cover, employee assistance programs, life and health insurance, and personal and parental leave.
HIRING PROCESS
Benefits Coordinator Hiring Process
Build the ideal candidate profile
Skills needed for a Benefits Coordinator
As the role of Benefits Coordinator is very people-centric, the candidate must have exceptional interpersonal skills and have a keen eye for detail. They must also have exceptional written and verbal communication skills.
- Interpersonal Skills
- Communication
- Attention to Detail
Pro Tip
A Benefits Coordinator should have excellent organizational skills. They will be communicating with a number of employees on a daily basis so keeping organized, detailed notes is vital for efficiency and professionalism.
WRITE A JOB DESCRIPTION BASED ON SKILLS
How to write a Benefits Coordinator job description
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Benefits Coordinator job description:
Job Title: What position are you hiring for?
Summary: What makes your company unique? What would it be like to work for you?
Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization
Requirements: Skills a candidate must have to perform the job successfully
Benefits: Details of compensation, benefits, and any perks on offer
Pro Tip
In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Benefits Coordinator must have excellent written and verbal communication skills. They should also have experience with and knowledge of benefits software, like Deel or BambooHR.
SELECTING THE IDEAL CANDIDATE
Sample skill tests for a Benefits Coordinator
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Question 1
Attention to Detail
Question Type: Multiple Choice
Refer to the following information: Acquisition Global’s account number is 11456789 – their status is active and authorization code is TNAv8xUOr.
For Landec Limited, their account number is 12178957, they are inactive and their authorization code is z2aRt8dlZ.
Then there is Helios Incorporated who are active with an authorization code of Ws6R2tRRC.
Which of the following is Acquisition Global’s account number?
Question 2
Communication
Question Type: Video
Your organization is looking at implementing an Employee Assistance Program.
Tell us how you would go about finding the right provider.
Question 3
Interpersonal Skills
Question Type: Text
Imagine that you are changing the benefits for the employees and some people will not be too happy with the changes.
How would you communicate this?
INTERVIEW TOP PERFORMERS
How to interview a Benefits Coordinator
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.
Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.
Making An Offer
How much does it cost to hire a Benefits Coordinator?
The US average for a Benefits Coordinator is $88,088 according to SalaryExpert.com, while the reported average salary on Talent.com is $44,257. 90% of talent acquisition managers earn up to $100,000 with 75% receiving less than $91,000. The lowest-paid 10% earns up to $65,000.
Benefits Coordinator Salary United States
Benefits Coordinator salaries in the United States range from $62,371 – $109,068 (USD). Benefits Coordinator salaries in the U.S. vary a lot depending on the industry and the location.
Benefits Coordinator Salary United Kingdom
Benefits Coordinator salaries in the United Kingdom range from £18,000 – £48,000 (GBP). Benefits Coordinator salaries in the UK vary largely based on location and career experience.
Source: Payscale
Benefits Coordinator Salary Australia
Benefits Coordinator salaries in Australia range from $28,000 – $96,800 (AUD). Benefits Coordinator salaries usually depend on the type of industry the position the role is in and the amount of industry experience.
Source: Salary Explorer
