Benefits Coordinator

Complete with job descriptions, skill profiles, and interview templates. Use this Benefits Coordinator hiring guide to help you make the right decisions, fast.

HOW TO HIRE A Benefits Coordinator

What does a Benefits Coordinator do?

A Benefits Coordinator assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee databases and files, and ensures compliance with required benefit notices. A Benefits Coordinator is also responsible for confidentiality in maintaining accurate records for all employees in compliance with state and federal laws.

Day to day tasks of a Benefits Coordinator

Skills assessment

Benefits Coordinator definition

A Benefits Coordinator administrates employee benefits programs for an organization, such as retirement savings, disability cover, employee assistance programs, life and health insurance, and personal and parental leave.

Benefits coordinator 1
HIRING PROCESS

Benefits Coordinator Hiring Process

Step 1: Understand the role
Step 2: Source Applicants
Step 3: Skills Assessment
Step 4: Interview
Step 5: Hire

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
Build the ideal candidate profile

Skills needed for a Benefits Coordinator

As the role of Benefits Coordinator is very people-centric, the candidate must have exceptional interpersonal skills and have a keen eye for detail. They must also have exceptional written and verbal communication skills.

Pro Tip

A Benefits Coordinator should have excellent organizational skills. They will be communicating with a number of employees on a daily basis so keeping organized, detailed notes is vital for efficiency and professionalism.

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a Benefits Coordinator job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Benefits Coordinator job description:

Job Title: What position are you hiring for?

Summary: What makes your company unique? What would it be like to work for you?

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization

Requirements: Skills a candidate must have to perform the job successfully

Benefits: Details of compensation, benefits, and any perks on offer

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Benefits Coordinator must have excellent written and verbal communication skills. They should also have experience with and knowledge of benefits software, like Deel or BambooHR.

Benefits coordinator 2
SELECTING THE IDEAL CANDIDATE

Sample skill tests for a Benefits Coordinator

Create a free account today to access the full assessment and more from our library

Benefits coordinator 3

Question 1

Attention to Detail

Question Type: Multiple Choice

Refer to the following information: Acquisition Global’s account number is 11456789 – their status is active and authorization code is TNAv8xUOr.

For Landec Limited, their account number is 12178957, they are inactive and their authorization code is z2aRt8dlZ.

Then there is Helios Incorporated who are active with an authorization code of Ws6R2tRRC.

Which of the following is Acquisition Global’s account number?

Benefits coordinator 3

Question 2

Communication

Question Type: Video

Your organization is looking at implementing an Employee Assistance Program. 

Tell us how you would go about finding the right provider.

Benefits coordinator 3

Question 3

Interpersonal Skills

Question Type: Text

Imagine that you are changing the benefits for the employees and some people will not be too happy with the changes. 

How would you communicate this?

INTERVIEW TOP PERFORMERS

How to interview a Benefits Coordinator

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

Making An Offer

How much does it cost to hire a Benefits Coordinator?

The US average for a Benefits Coordinator is $88,088 according to SalaryExpert.com, while the reported average salary on Talent.com is $44,257. 90% of talent acquisition managers earn up to $100,000 with 75% receiving less than $91,000. The lowest-paid 10% earns up to $65,000.

Benefits Coordinator Salary United States

Benefits Coordinator salaries in the United States range from $62,371 – $109,068 (USD). Benefits Coordinator salaries in the U.S. vary a lot depending on the industry and the location.

Benefits Coordinator Salary United Kingdom

Benefits Coordinator salaries in the United Kingdom range from £18,000 – £48,000 (GBP). Benefits Coordinator salaries in the UK vary largely based on location and career experience.

Source: Payscale

Benefits Coordinator Salary Australia

Benefits Coordinator salaries in Australia range from $28,000 – $96,800 (AUD). Benefits Coordinator salaries usually depend on the type of industry the position the role is in and the amount of industry experience.

Source: Salary Explorer