Benefits Administrator

Complete with job descriptions, skill profiles, and interview templates. Use this Benefits Administrator hiring guide to help you make the right decisions, fast.

HOW TO HIRE A Benefits Administrator

What does a Benefits Administrator do?

Benefits Administrators work within an human resources department and are responsible for planning and administering employee benefit programs. They communicate with employees, resolve benefit-related issues and collaborate with other departments and external vendors. A Benefits Coordinator should have strong organizational skills and stay up-to-date with relevant laws, regulations and market trends. They should also have strong interpersonal skills, be able to maintain meticulous records and collaborate with other departments and external service providers.

Day to day tasks of a Benefits Administrator

Skills assessment

Benefits Administrator definition

Benefits Administrators manage all employee benefit programs within an organization from personal leave to retirement plans. Benefits Administrators are extremely important to an organization as the correct processing and distribution of benefits is vital for employee retention and satisfaction. Confidentiality and efficiency are very important qualities for a Benefits Administrator. Communication skills and deep knowledge of regulations and benefit options are also vital for a Benefits Administrator.

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HIRING PROCESS

Benefits Administrator Hiring Process

Step 1: Understand the role
Step 2: Source Applicants
Step 3: Skills Assessment
Step 4: Interview
Step 5: Hire

Build the Ideal Candidate Profile​

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, its contribution, and the skills needed.

Write A Job Description Based On Skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Selecting The Ideal Candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customize one for your organization.

Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview.

Making An Offer

Once you assess your candidates against these skills, you’re ready to offer the top performer(s). You should base your offer on the value that the candidate would bring to your team and your business as a whole. It is also important to ensure your compensation and benefits packages are competitive in the industry and help you attract and retain the top talent.
Build the ideal candidate profile

Skills needed for a Benefits Administrator

A Benefits Administrator must have the ability to mediate a situation and find a solution where all parties are satisfied. They must also have the ability to think critically and have an attention to detail, particularly when it comes to reviewing employee benefit claims.

Pro Tip

As this role is heavily people-focussed, a successful candidate must have very well developed written and verbal communication skills. Keep an eye out for these skills during the entire recruitment process, from assessing resumes to formal interviews.

WRITE A JOB DESCRIPTION BASED ON SKILLS

How to write a Benefits Administrator job description

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. Here’s what to include in your Benefits Administrator job description:

Job Title: What position are you hiring for?

Summary: What makes your company unique? What would it be like to work for you?

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organization

Requirements: Skills a candidate must have to perform the job successfully

Benefits: Details of compensation, benefits, and any perks on offer

Pro Tip

In building your candidate profile, remember you’ve already identified what skills are needed to succeed in the role. Here’s where to list your “must-have” skills and maybe a couple of “nice-to-have” skills. For example, a Benefits Administrator must have an eye for detail. They must have the ability to diligently and thoroughly check over any work to make sure it is accurate and free of mistakes and errors. They should also have the ability to self-educate, particular when it comes to researching potential new benefits plans and vendors.

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SELECTING THE IDEAL CANDIDATE

Sample skill tests for a Benefits Administrator

Create a free account today to access the full assessment and more from our library

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Question 1

Attention to Detail

Question Type: Multiple Choice

Using the document in the previous question, how many days of vacation leave is this employee entitled to?

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Question 2

Conflict Resolution

Question Type: Text

As a benefits administrator, you will be required to have conversations and discussions with colleagues that may be of a sensitive nature for example: rising healthcare costs, healthcare needs, mental health issues.

How will you create a safe place for your colleagues, to feel open and safe when engaging in such conversations?

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Question 3

Critical Thinking

Question Type: Text

You do an employee survey to understand what employees want in their benefits plan. There are a number of suggestions from insurance to wellness accessibility to discounts and more.

How do you decide which is the most important if you can only implement a few?

INTERVIEW TOP PERFORMERS

How to interview a Benefits Administrator

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The interview should focus on any skills that require development that were highlighted from the skills assessment.

Now you know that candidates can do the job, the interview becomes more of a relationship building exercise where you can get to know the candidate on a more personal level, understand their motivations, and how they would fit in with the team.

Making An Offer

How much does it cost to hire a Benefits Administrator?

The US average for a Benefits Administrator is $55,400 according to Salary.com, while the reported average salary on Payscale.com amounts to $55,000. Ninety percent of talent acquisition managers earn up to $76,000 with 75 percent receiving less than $66,000. The lowest paid ten percent is paid up to $42,300.

Benefits Administrator Salary United States

Benefits Administrator salaries in the United States range from $42,000 – $56,000 (USD). Benefits Administrator salaries in the U.S vary depending on the industry and the location.

Benefits Administrator Salary United Kingdom

Benefits Administrator salaries in the United Kingdom range from £17,000 – £28,000 (GBP). Benefits Administrator salaries in the UK vary based on location and the amount of career experience.

Source: Glassdoor

Benefits Administrator Salary Australia

Benefits Administrator salaries in Australia range from $46,000 – $75,000 (AUD). Benefits Administrator salaries usually depend on the industry and the amount of career experience.

Source: Salary Expert