CUSTOMER STORY
SEEK Streamlines Graduate Recruitment and Assesses Every Candidate With Vervoe
Certsy + Vervoe
About Certsy
SEEK is Australia’s largest online employment marketplace, connecting millions of job seekers with hundreds of thousands of businesses across Australia, New Zealand, and Asia every year. Headquartered in Melbourne, its two year Strategy & Operations Graduate Program, established in 2017, is built around analytical and problem solving skills rather than prior work experience, giving candidates without an industry background a genuine way in.
QUICK FACTS
- Industry
- Staffing & Recruitment
- Headquarters
- Melbourne, Australia
- Employees
- ~3,000
- Founded
- 1997
The challenge
Open entry criteria for the program drew a high volume of applicants with no prior experience to filter on, so SEEK needed a way to assess candidates by skill rather than manually reviewing thousands of resumes. As Ariel Hersh, SEEK’s Head of Strategy, explains:
Job seekers want to be able to demonstrate what they’re great at, they want to be able to stand out and present their best selves. We want to add trust to the claims that individual job seekers make, and we want to do that to help them stand out and ultimately get the job that they’re after.
The approach
SEEK worked with Vervoe to build a mix of multiple choice and short form problem solving questions. Vervoe’s AI automatically grades responses, including text answers, ranks candidates, and adapts its grading to SEEK’s preferences over time.
It saves us time in doing what’s a really critical process in selecting the best candidates.
The results
SEEK can now handle its full application volume with confidence that strong candidates aren’t being missed, and considers its candidate experience among the friendliest in the market.
We really trust the system. We appreciate the guidance that we’ve received from Vervoe along the way on the right questions and the AI grading. When we get to the applicants we pick, we’re confident that they are the best ones, and we haven’t missed any.
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